Sky broadband and Skybox coonections

[sexysam]

Just got this message from a friend who was experiencing connection problems whilst using sky broadband

"If you are using sky broadband and cant connect, then login into mysky and disable broadband shield as this software is blocking traffic to the "you know what" and blocking your connection"

[lincsat]

Also change your DNS server to use the Google open server - 8.8.8.8

[genam]

never heard any such problem and I had Sky BB until 2 months ago with no issues.

[lloydey81]

Also change your DNS server to use the Google open server - 8.8.8.8

Hello, what does this entail? I've been having problems with my internet connection as well and i'm not that clued up to be honest. Any help would be much appreciated.

[amjadhussain]

had sky bb for a long time and had no problems until last week - did what the original post said and now all fine.

[super jumbe]

Not a clue what you own about, there is no such thing as blocking connection heard off.