darcymouse

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  • darcymouse
    Newbie
    • Mar 2013
    • 2

    #1

    darcymouse

    have skyboxF4 cannot connect to internet any suggestions
  • pappafoz
    Newbie
    • Jul 2013
    • 18

    #2
    Try DHCP On/Off switch
    Menu >Network Setup >Network Setup and turn DHCP ON/OFF >Apply.

    Comment

    • darcymouse
      Newbie
      • Mar 2013
      • 2

      #3
      have tried this ,tried system on another internet provider all worked ok,have had internet provider in to try and sort problem no luck,is it possable that firmware /software needs updating

      Comment

      • martin035
        V.I.P. Member
        • Apr 2014
        • 1308

        #4
        Originally posted by darcymouse
        is it possable that firmware /software needs updating
        Well you kinda answered your own question with this quote

        Originally posted by darcymouse
        tried system on another internet provider all worked ok
        I take it another internet provider is you mates house's internet? if this is correct and it works there but not on your house's internet then it's not a problem with the box but a problem between the box and the internet, therefore I doubt a firmware/software update will help, but if you wish you could update it anyway if needed, here's a link to the firmware/software page;

        SkyBox | SkyBox

        so the question is how do you connect your box to the internet is it either;

        1. Wifi to router
        2. LAN cable direct to router
        3. LAN cable via Homeplugs

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