Channels clearing then scrambled every 10-20mins

[charlie567]

Sorry guys

I need some advice here so lm going to summarise clearly what's going on here


A friend has just installed two openbox v8s boxes in two rooms downstairs- living room and conservatory) was on sly but decided to go with the openbox

The boxes had been connected via home plugs to the sly router which located upstairs in the front bedroom

Yesterday Nick Jr was clearing then scrambling then clearing after 5-10secs on both boxes at roughly the same time (can happen to other channels as well). This was happening every 5-15mins.

I checked the signal level which was 70% quality and 70% strength.

I connected an Ethernet cable directly to one of the boxes (in conservatory) to the router upstairs and it still cleared then scrambled and cleared again - the other box which was on home plugs froze as well but not at the same time but again on the same channel

I checked the speed of the router and its 16MB downstream and 3Mb upstream

Both boxes have the latest build and channel tables

So I'm a bit stumped here as the signal seems good, the speed is good from the router. I checked with the chap from the server and he couldn't see any issues and another friend didn't see any issues either on Nick Jr or other channels. Other friends were watching Nick Jr and they didn't have any drop outs

Therefore my assumption is that the Internet connection is dropping out but sly said the connection is stable and you would think so with 16MB downstream

Any suggestions to what l can do in order work out why the channels are clearing and scrambling and then clearing again

Could the firewall on the sly router be blocking incoming traffic ?


Just had a thought that they two sly HD boxes are still powered up and have one feed each connected. Therefore maybe this is dropping the power from the LNB causing the this to happen...worth a trying turning both sly HD boxes off from mains

Any help or advice would be very much appreciated - apologies for the long description but l wanted to be clear what l had experienced and what l had done

Thanks
Charlie

[P&D]

latest firmware/channel list/good internet speed......s**t box
this is the problem with cheap boxes the main chips are to slow.....& over heat

sounds like the boxes kicking each other out on the internet (are they the same special bits or different which are need on the boxes)
try running one box see if it stops

Should of bought a better faster box the open boxes are cheap as chips but low end speed

[charlie567]

Think it's also possible that the his sly HD boxes are still connected to a single feed - so reading on here that you should really run more than two boxes.....

Worth a try

But yup will give it a go as well to run a single box too

[P&D]

If the original box is still connect yes defo could cause this......especially is the channel Nick Jr is a V polarization

[charlie567]

Thanks mate

I didn't even think of that until now - definitely contact him Tom and tell him to power off the sly HD boxes

[P&D]

needs to be switched off at the wall.....not on standby

[charlie567]

Yes l think they are both in standby at the moment

So will get them powered off but Nick Jr is on H polarisation however the boxes need powering off

[Hadron]

The usual symptoms of a $ly+ box interfering with an Openbox is to get a "no signal" message on channels on vertical transponders, so I don't think that is your problem, although disconnecting the $ly+ box is worth a try.

Can't be the router's firewall, as that would be permanent, not on & off.

We have to be careful about what we discuss on the forums when it comes to encrypted channels, but the symptoms you have sound like a typical over subscribed "piece of magic".

[charlie567]

Thanks for your response mate

I will do some further checks