Scrambled when connected to sky , connect to phone hotspot ... works (openbox v8)

[xtravious]

hey guys ,

when i connect my openbox V8 to a phone hotspot it loads all channels fine , when i disconnect and connect to my sky internet all channels (except freeview) says scrambled

any suggestions?

[cunny]

hey guys ,

when i connect my openbox V8 to a phone hotspot it loads all channels fine , when i disconnect and connect to my sky internet all channels (except freeview) says scrambled

any suggestions?

Are other devices working when connected to the router? also try using a ethernet cable

Regards
Sherlock

[xtravious]

yeah got phone and PC connected wirelessly , tried connection through ethernet same problem im affraid :/ , also took it to a friends house who uses BT and it works fine just Sky internet is having none of it

[cunny]

Is DCHP turned on in network settings?

Or can you do a form of network test

[xtravious]

DCHP is on , and just done a network test and all speeds are high enough :/ so confused , the signal % is 99 on the openbox too

[cunny]

if bbc clears ok therre not a signal issue, there is a network issue. A network test should only test paramaters not speeds.

are you using a Wifi adapter? If so run an ethernet cable

[xtravious]

ran it through ethernet still no luck :/ and yeah wifi adapter but it picks up phone hot spot so it's not that

[P&D]

Could be the firewall setting on the route....go into the networks settings on the box see if you have an IP address ?

[joe516]

ran it through ethernet still no luck :/ and yeah wifi adapter but it picks up phone hot spot so it's not that

r u back on? m8