DM500S SCAN PROBLEM

[crazyman11]

Couldn't open servicefile- create
var/tuxbox/config/enigma!

This message keeps poping up when im trying to scan ive seen a few posts saying do a factory re set im totally new to all this if i do a factory reset usually in most cases isnt that deleting everything? like i said im a total noob!...

I bought the box and did not set it up myself it wasnt working today the images wasnt loading the background was black i updated it via expert setup/update once i did this i tried my mulit transponder scan and this message keeps coming up please help

Couldn't open servicefile- create
var/tuxbox/config/enigma!

[Sirus]

Does the box have any valuable settings from when you bought it?,,,, you can always flash it again if it goes to the wall. Though I'm pretty sure a factory reset only deletes some settings .. it doesn't blank out the entire image on the box, so try a factory reset first. If still wont scan then try flashing it(you can reflash the same image or try a different one) using a ethernet cable or a null modem cable

I've had this error before in the past on my cable DM500 but never really annoyed me because I was only really searching for updated freqs and only some chnls were missiing.. but after a reflash it was ok to scan(my error use to come up after the scan finished and disregarded the scan)