descrambled

[kduffy101]

hi my dbox 500s has been playing uo,im getting a message on some channels saying..this channel cant be descrambled.
it was working fine the other day untill my 2yr old son got a hold of the remote.
any help would be great,thanks

[mdt]

hi my dbox 500s has been playing uo,im getting a message on some channels saying..this channel cant be descrambled.
it was working fine the other day untill my 2yr old son got a hold of the remote.
any help would be great,thanks

check your box is selecting a cam and its not set to common interface, you can do this through the blue panel, regards mdt

[kduffy101]

ok how do i check for common interface?ive been into blue panel and cant see it.i set the cam bit to ccam 221,up in the right hand corner of screen when i go to a channel theres a list of letters..B I S V N C ND CO, on fta channel nothing is high lighted,on sky channels ND is high lighted and under the letters it says ccam22.1.
i am new to this so any help would be great

[kduffy101]

not sure if talk is aloud about this thread and maybe thats why im not getting any replies,if thats the case could someone pm with some help?please.

[mast]

Hi

Its not an issue but what youve said above you allready have cam 2.21 active but check anyway. Cant remember the sequence.

mdt has said its blue panel > softcams or emus and 1st one should be your cam 2.21 by sounds of it scroll right arrow and you will get other cams if installed including common interface.

Below that set it to use the default cam which would be whats in the 1st bit in your case 2.21 if that makes sense.

Im trying to tell you this from top of me head so might not be exactly accurate but its thereabouts.

Restart your cam and see if it resolves your problem option to do that is on same menu page as above.

Regards

[kduffy101]

thanks

ive got someone going to have a look at my box today,hopefully get it going again,big thanks to all that helped.