Bad experience with company

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • dave74863
    Junior Member
    • Nov 2010
    • 31

    #1

    Bad experience with company

    I have been on the cable side for a good few years but thought I would come over to sat. Saw a Dreambox 500s on a web site called ESPOW for a reasonable price and so purchased it with a promised delivery date of 7 to 10 days. They said the goods would be delivered within the UK if in stock if not they would be posted from Hong Kong. Received an e mail within 3 days saying posted from Hong Kong but it is now over 4 weeks and still not arrived, they give a tracking number which they themselves cannot track and Royal Mail state the goods have never arrived in this country. Now I know that things can go wrong with postage however this company just keep saying wait a few more days. I have asked for a refund off them but there reply is wait a few more days. I am lucky that I paid using paypal and have raised a dispute with them I think my money should be safe but I post to warn others to beware of this company.
  • lagerland
    V.I.P. Member
    • Sep 2010
    • 6031

    #2
    Originally posted by dave74863
    I have been on the cable side for a good few years but thought I would come over to sat. Saw a Dreambox 500s on a web site called ESPOW for a reasonable price and so purchased it with a promised delivery date of 7 to 10 days. They said the goods would be delivered within the UK if in stock if not they would be posted from Hong Kong. Received an e mail within 3 days saying posted from Hong Kong but it is now over 4 weeks and still not arrived, they give a tracking number which they themselves cannot track and Royal Mail state the goods have never arrived in this country. Now I know that things can go wrong with postage however this company just keep saying wait a few more days. I have asked for a refund off them but there reply is wait a few more days. I am lucky that I paid using paypal and have raised a dispute with them I think my money should be safe but I post to warn others to beware of this company.

    Hope you get your money back m8, if your still going over to sat have ask in the forum first and get some recommendations to avoid disappointment and agro....................
    I know you believe you understand what you think i said



    >>>>>>>>>>>>>>>> BUT <<<<<<<<<<<<<<<<
    I am not sure you realise that what you heard is not what i meant ! sigpic

    Comment

    • dave74863
      Junior Member
      • Nov 2010
      • 31

      #3
      result

      Got word off paypal today money on its way back. I have bought a 500s clone which i have managed to set up. please see my other post.

      Comment

      Working...