Not moving dish motor but possible fault with motor?

[GTypeR]

Hi guys,

Just after some thoughts on some things I could try and how to fault find.

A while ago our technomate downstairs stopped being able to move the dish. We assumed a fault with the cable, as we had recently moved some cables about. I could however turn the dish by plugging the technomate upstairs on a short bit of cable that I had.

I tried plugging in my dreambox with the same bit of short cable last night. It wouldn't move the dish automatically or manually via the motor setup.

I've checked the dreambox and it definetely seems genuine. The controller looks like the genuine version, the receiver seems of very good quality, only came with EU plug, etc, etc.

I had also flashed it to Gemini 4.7. Seemed to flash ok, and picking up all channels on Hellas Sat (which it's currently pointing at).

Is it worth reflashing? Is there anything I can do to rule out the motor. For example if the motor works from the technomate on the short cable does that mean without doubt the motor hasn't got a fault? i.e. drawing too much current.

[karlpowell]

your running a big risk checking it with gemini , if it has the bomb software in the image , I know these boxes are hard to spot but there was some stuff on dreram multi media site on how to spot a fake .

Have you tried removing all limits in the motor ? this can be done via the motor control in the STB.

[andy91]

Ive had the same problem,two boxes work fine on my set up yet on my mates only the one box.Weird cos its ok on mine and ive had to swap boxes,both are Dm 800hds.
Dreamelite blackhole image does have a setting in the tuner configuration where you can change the tone amptitude,from 600mV to 1100nV.
This might help with the motor.
If its a long line that could have a bad affect as well but try the Dreamelite image if its a Dm 800.
Just realised you have a Dm 500,sorry.
Andy.

[GTypeR]

your running a big risk checking it with gemini , if it has the bomb software in the image , I know these boxes are hard to spot but there was some stuff on dreram multi media site on how to spot a fake .

Have you tried removing all limits in the motor ? this can be done via the motor control in the STB.

Thanks for the suggestion re the limits. I'll give that a go on Friday night and will let you know how I get on.

I compared it with the guides on the dream multimedia site. All things point to it being a legit 500s. The only thing I didn't check was opening it up to check the capacitors, etc.

Ive had the same problem,two boxes work fine on my set up yet on my mates only the one box.Weird cos its ok on mine and ive had to swap boxes,both are Dm 800hds.
Dreamelite blackhole image does have a setting in the tuner configuration where you can change the tone amptitude,from 600mV to 1100nV.
This might help with the motor.
If its a long line that could have a bad affect as well but try the Dreamelite image if its a Dm 800.
Just realised you have a Dm 500,sorry.
Andy.

Thanks. I tested using a very short cable (about 3 metres in length). Will try again in some daylight and will make sure the connections at both ends seem solid, and also have seen things about checking the motor for a light to see if the power is enough for the motor.

[GTypeR]

Ive decided to send it back for a refund. I tested the technomate on the same short cable and it moves the motor without any issues. I also tried to reflash with Gemini 4.7 and also DK1.1.