Sending backl to china.. am i gonna get stung?

[techcs]

Hi all,

I have a faulty DM800 clone and I have been asked to send it back. Does anyine know of an insured way to get it back following from this email I receved back from them. I think they are concerned about customs charges but it all sounds dodgy to me.

So I have to ask you return the faulty dm800 to us for replace.
pls return the faulty receiver to us follow address:

Address is here

pls shipping the faulty items by EMS (or nornal post) , Don't use courier like DHL/TNT/UPS/FEDEX.
Beacuse we will meet troubles when China custom clearance by this couriers.

We are going to replace it to you as soon as the faulty arrived.

[bubbles69]

only way you can return is via royal mail international signed for think its ?28.08 now

[southpaw]

It ain't charges they trying to avoid mate, its the box getting confiscated. You can't export sat box 's to China!

[techcs]

ah.... never knew that... thats an issue for all these boxes bought from china then isn't it...

Well its not working so suppose I'll have to take the risk :-(

Thanks for the replies...

Col

[andy211081]

What is not working? how do you know its not working as you may be able to fix for less than ?28 and not have the risk of it going tits up

[waj_uk]

I can vaguely remember buying one from china and them asking just to send the inside part of it rather than the whole box but that just may be the dm500 cant remember


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[a1gunner]

I can vaguely remember buying one from china and them asking just to send the inside part of it rather than the whole box but that just may be the dm500 cant remember


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ye got a few faulty 500 myself from china told guy ill be sending motherboards back for replacements in padded envolpe he says no prob will prob do it this week

[Rodbouy]

My mate sent his Dm800se back to yaoxcin by royal mail and they got it and returned no problem. Maybe take you 3 to 5 weeks return tho.

[southpaw]

yeh , royal mail is fine , its dhl that have issues as they go thru import/export policies

[IAmATeaf]

What's wrong with the box? AS already stated we maybe able to help you identify the problem and therefore the part rather than the entire box.

[IAmATeaf]

Just found your other thread, have you tried examining the SIM connector (i.e. is it properly soldered in) and have you tried reseating the SIM itself?

[techcs]

Sorry guys been decorating all day.. Thanks for all the replies...

Yeah i've done loads of troubleshooting with it. Everything has been out and tuner changed with a known working one..

Gonna see if I can just send back m/board instead then..

Thanks
Col..

[IAmATeaf]

Sorry guys been decorating all day.. Thanks for all the replies...

Yeah i've done loads of troubleshooting with it. Everything has been out and tuner changed with a known working one..

Gonna see if I can just send back m/board instead then..

Thanks
Col..

That's what I would do, whatever you can save is more beer money in my books

[naeem343]

Send it back.

Hi,
I received a dreambox 800 HD and was faulty so returned it to china via trackable delivery option at the post office.
Took pictures while packing the dream box and whilst at the post office after the parcel was stamped. Kept the receipts of the postage safe and opened a dispute with pay pal.
Paypal verified that the item reached china and refunded all the money.
As for customs you will have to return the item to china with the same amount as you were invoiced when you received the box.
Hope this helps.

[kaisar1]

Who covered return postage

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