DM800 has a perfect picture but no audio

[gavin80]

Ive just flashed 2 dm800's for my mate and got his boxes setup over the weekend. One of the boxes is working fine, the other has a perfect picture but no audio. Ive tried it via a scart cable and the audio works fine. I tried his dvi cable on the other box and it works fine. Ive checked the setting in the a/v setup page and they all seem to be fine. Anyone had this prob before. I tried google and it seems its a common prob but cant really find a way to fix the issue.

Thanks.

[dctyper]

its a faulty dvi cable going by what you said


dc

[gavin80]

Cheers for the reply mate. Ive tried the same dvi cable on another dm800 and it works fine so i know its defo box issue. I also tried another box on the same tv to rule out a falut with the tv. its got me stumped. From what ive found its a common fault but cant find a fix.

[00360362878]

It might be the HDMI connection on the tv, I had a similar issue, support the weight of the cable with a cable tie or similar. Worth a shot.

[plasterer]

Hello Gav
Try another image on it
Just to see if it cures the prob
May elimminate a few probs like this
Can always throw the origional back on if it works ,may have got corrupted some how,
If it works on one ,should on the other.................Paul

[lombard]

had this problem myself, after putting on dvi cable when box was already loaded, sound didnt work, but after reflashing different image and reflashing same image back it started to work

[dctyper]

Cheers for the reply mate. Ive tried the same dvi cable on another dm800 and it works fine so i know its defo box issue. I also tried another box on the same tv to rule out a falut with the tv. its got me stumped. From what ive found its a common fault but cant find a fix.

so let me get is right

you have 2 boxes and 2 cables, one cable works on both boxes but the other only works on one box?

dc

[gavin80]

Ive got 2 boxes & 2 cables. I box has lost audio via the dvi cable but it works with a scart cable fine. The 2 dvi cables work fine on the box with audio which rules out a faulty dvi cable. Ive also tried them on another hdmi port on the tv and its still the same.

[andy91]

Ive got 2 boxes & 2 cables. I box has lost audio via the dvi cable but it works with a scart cable fine. The 2 dvi cables work fine on the box with audio which rules out a faulty dvi cable. Ive also tried them on another hdmi port on the tv and its still the same.

I get this quite alot on my Dreambox and i have to pull the dvi lead in and out to get it to work.
Its like a bad earth or something but it does come back on.
Also there is an option to change dvi/pc to standard dvi in the av menu.


Andy.