SD working, HD 'Tuner Failed', Help!

[Vyker]

Hello

Ive got an issue with HD channels...

For SD channels, it works perfectly, 100% signal, but any HD channel and I get a 'tuner failed' message.

It is intermittent, but more in a not working state than working.

I have a DM800 with BSBE2-401A tuner and SIM 201

Has anyone had this before, or knows what the issue might be?

[chic.]

hd

hi m8 welcome to the forum

are you using a splitter if so then remove it and check all connections

[Vyker]

Thanks for the welcome chic...

No splitters, only an amplifier, straight from wall.

All was working well until recently.... I should have also mentioned that the box was very hot in this recent weather, and I unplugged it and stuck in front of a fan to cool down. It didn't fix it, same issue.

[cunny]

Check signal strength on .sd channels also coax is good. Are you using latest channel listings also

Sent from my GT-I9300 using Tapatalk 2

[Vyker]

Hi Cunny,

SD signal reaches 100% hovers on 99%. HD signal is 0%

Coax is direct from wall with amp in-line, all screwed in neatly.

Using flipflops latest 14.8.12 list.

Thanks for your help.

[chic.]

try reloading the channel list

[Vyker]

Reloaded 14.8.12 with DreamboxEdit.

No change.

Out of interest, does it need a reboot with every channel refresh? [normally I don't as the new list appears right away]

Again, thanks for your help in troubleshooting, appreciated.

[cunny]

Reboot box or restart enigma. See heat signal strength is without amp

Sent from my GT-I9300 using Tapatalk 2

[Vyker]

Restarted box, removed amp.

Signal on SD = 75% - 100%

Signal on HD = 0%

This is very strange..

Any other thoughts?

Thanks

[digicon]

Sounds like a problem Tuner although you are already on the revision M series there is also a BSBE2-801A version as well, is it possible you have a spare tuner card or know someone you could try theres.

[lombard]

Hi, im sure its tuner fault i have come across this before.

[Vyker]

I think I'm going to have to conclude that it is the tuner that is on its way out.

I have a SIM201 Bootloader 7* [cant remember which exactly], would this tuner work with it? Alps REV M BSBE2-801A

Bearing in mind that it currently has a 401A tuner inside.

Any advice would be great, thanks!

p.s any store recommendations wouldn't go astray either.

[lombard]

I think I'm going to have to conclude that it is the tuner that is on its way out.

I have a SIM201 Bootloader 7* [cant remember which exactly], would this tuner work with it? Alps REV M BSBE2-801A

Bearing in mind that it currently has a 401A tuner inside.

Any advice would be great, thanks!

p.s any store recommendations wouldn't go astray either.

Bootloader doesnt matter you can always update that, its sim you cant update , but it being sim 2.01 you can use any latest image, and yes a rev m tuner will work,

Thanks

[Hawk.]

I've had the exact same problem with my tuner but with an additional problem, my SD channels don't work either. They work sometimes and when I go on my HD channels, SD don't work no longer. Tuner sometime shows "noting" in tuner configuration. How do you check which boot loader and sim you have? Would it be advisable I buy the same tuner or just a new box?

Edit: I'm on sim 2.0.1, dreamElite 1.33d v3. BSBE2-401A - 030112G

Any recommendations on which image I should use, as I'd like to reinstall the image before I buy a new box/tuner.

Thanks

[Vyker]

I found out the issue with my tuner. I had lost DVB-S2 signal. That explained why I could only get SD chans, as the bulk of HD chans are on S2.

So I took out the tuner and had a look at it, to find a capacitor had burst.





So I bought a 1000uF 16V capacitor 105C from Maplins for 49p and soldered it on...





I decided to let it overhang the tuner this time to give it more air, in the hope of keeping it cooler.

Put it all back together and DVB-S2 was back on and running!