Tuner failed ?

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  • trance
    Top Poster +
    • Aug 2009
    • 223

    #1

    Tuner failed ?

    Ok, I know gibbo74 has a thread with a similar name, but I started a new thread because my problem is slightly different.

    right, my problem is I keep getting tune failed on my clone VU+ Duo.
    I'll be watching TV then all of a sudden the box says, 'tune failed' and I have to reboot the box before i can watch any channels.
    This seems to happen once every 1-2 days.
    I have just scanned channels. my setup is 28.2 east on bh 1.73
    guys help me out please. hope its not a hardware issue
  • septicsmurf
    DK Veteran
    • Feb 2012
    • 401

    #2
    I get this problem sometimes when changing satellites. The flashing satellite comes up but the dish doesn't move, eventually flashing up tune failed. Sometimes i sort it by moving dish to 0, other times i have to reboot the box.

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    • potrobber
      DK Veteran
      • Mar 2010
      • 493

      #3
      what is your tuner settings set at?

      both on single, simple ,28.2 as thats how i have mine with no issues
      Last edited by potrobber; 24 April, 2012, 20:12.

      Comment

      • trance
        Top Poster +
        • Aug 2009
        • 223

        #4
        Originally posted by potrobber
        what is your tuner settings set at?

        both on single, simple ,28.2 as that how i have mine with no issues
        yep mine is the same, both on 28.2e single simple.
        im waiting for it to happen again, trying to narrow down the possibilities of the cause

        Comment

        • trance
          Top Poster +
          • Aug 2009
          • 223

          #5
          ok, it happened twice today, 'service not found sid not in pat' is what came up, out of the blue when changing channels.
          then later on when switching to film 4 [87% signal] it displayed the same message.when i try to change channel from here on the signal is between 3% and 10%. after rebooting all is back to normal.
          originally i thought maybe its my wiring or lnb needs realigning as i changed both recently. but my dm800se was running fine even with low signals on some channels.
          I performed a scan , but it failed to pick up a lot of these fringe channels like some qvc , and other shopping, religous channels. after retuning manually im thinking maybe its my tuner on the vu thats on the way out. some channels are 10% down on the vu compared to my dm800se.
          Im not sure, ive only been using this box for over a week
          any ideas?
          Last edited by trance; 28 April, 2012, 05:23.

          Comment

          • the man
            DK Veteran
            • Jun 2010
            • 1660

            #6
            Originally posted by trance
            ok, it happened twice today, 'service not found sid not in pat' is what came up, out of the blue when changing channels.
            then later on when switching to film 4 [87% signal] it displayed the same message.when i try to change channel from here on the signal is between 3% and 10%. after rebooting all is back to normal.
            originally i thought maybe its my wiring or lnb needs realigning as i changed both recently. but my dm800se was running fine even with low signals on some channels.
            I performed a scan , but it failed to pick up a lot of these fringe channels like some qvc , and other shopping, religous channels. after retuning manually im thinking maybe its my tuner on the vu thats on the way out. some channels are 10% down on the vu compared to my dm800se.
            Im not sure, ive only been using this box for over a week
            any ideas?
            im getting the same thing , any news?

            Comment

            • trance
              Top Poster +
              • Aug 2009
              • 223

              #7
              Originally posted by the man
              im getting the same thing , any news?
              Nope, I'm rebooting my box every day or so when it happens.
              I've read maybe I should reseat the tuner in the box. Might give that a go

              BTW how long have you had this issue

              Comment

              • digicon
                V.I.P. Member
                • Jul 2009
                • 8261

                #8
                Originally posted by trance
                Nope, I'm rebooting my box every day or so when it happens.
                I've read maybe I should reseat the tuner in the box. Might give that a go

                BTW how long have you had this issue

                That would be near impossible on the Duo as the tuners are soldered to the main board, The only receivers to have Plug & Play tuners in the VU series are the Uno & Ultimo.


                I would take the lid off the box and check all connections to the main board including PSU take them out and re-insert if necessary. If that fails and you still have the same issue then try either a re-flash of your current image or even a different image

                Comment

                • the man
                  DK Veteran
                  • Jun 2010
                  • 1660

                  #9
                  Originally posted by trance
                  Nope, I'm rebooting my box every day or so when it happens.
                  I've read maybe I should reseat the tuner in the box. Might give that a go

                  BTW how long have you had this issue

                  my srn is any where from 40 to 84% my agc goes from 20 to 45%

                  i uped the lbn votage last nite and will see how it goes new vix image
                  Last edited by the man; 1 June, 2012, 12:04.

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                  • IAmATeaf
                    DK Veteran
                    • Mar 2011
                    • 591

                    #10
                    What sort of dish and lnb have you guys got?

                    Comment

                    • the man
                      DK Veteran
                      • Jun 2010
                      • 1660

                      #11
                      just sky stuff

                      Comment

                      • trance
                        Top Poster +
                        • Aug 2009
                        • 223

                        #12
                        Originally posted by digicon
                        That would be near impossible on the Duo as the tuners are soldered to the main board, The only receivers to have Plug & Play tuners in the VU series are the Uno & Ultimo.


                        I would take the lid off the box and check all connections to the main board including PSU take them out and re-insert if necessary. If that fails and you still have the same issue then try either a re-flash of your current image or even a different image
                        yes your right, I opened it up last night to have a look and just like you said, the tuners are soldered to the main board.
                        I managed to mess up the display in the process as now thats stop working

                        Comment

                        • trance
                          Top Poster +
                          • Aug 2009
                          • 223

                          #13
                          Originally posted by IAmATeaf
                          What sort of dish and lnb have you guys got?
                          zinwell quad , I think its sky zone 2 dish with shotgun cable
                          I connected the lnb and cable myself

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