Mercedes DAS Star3 users.....

[Andywill]

I have a problem with my Merc Star3 not communicating with any Merc vehicle Gateway module, this prevents diagnosis of any module not directly connected to the CARB socket. All other functions/comms of my Star3 are working fine that do not rely on comms with the Gateway module. The Star3 has a self diagnosis programme in Star Utilities - Self Diagnosis - Caesar. With the Star3 connected and powered up, this programme will perform a internal integrity check, I've attached a copy of my Star3 report for reference of what one looks like.

Would someone with a Star3 execute the same and upload the report for comparisons.

Thank you.

[DIAGNOSE64]

I have a problem with my Merc Star3 not communicating with any Merc vehicle Gateway module, this prevents diagnosis of any module not directly connected to the CARB socket. All other functions/comms of my Star3 are working fine that do not rely on comms with the Gateway module. The Star3 has a self diagnosis programme in Star Utilities - Self Diagnosis - Caesar. With the Star3 connected and powered up, this programme will perform a internal integrity check, I've attached a copy of my Star3 report for reference of what one looks like.

Would someone with a Star3 execute the same and upload the report for comparisons.

Thank you.

My org head has the same result only baud rate is 115200.

[Andywill]

yours has the same CAN error logged....??? Mine is a clone and has worked fine until recently. Cable continuity has been eliminated.

would you mind posting/sending a copy of your report?

[DIAGNOSE64]

yours has the same CAN error logged....??? Mine is a clone and has worked fine until recently. Cable continuity has been eliminated.

would you mind posting/sending a copy of your report?

Sorry no error on Can

[Andywill]

Thanks for the confirmation. If you have a copy of your report that would be great.

[JR2]

Common issue with the Chinese MUX clones.

I shipped my MUX back 3 times and I just gave up on them.

Regards,

JR

[Andywill]

JR2 - thanks. Who did you buy from? Do you now have an original?

[SadCriss]

Hi,Can you make any comunication whit any of the cars?1. you should check COM setings need to be on COM2 and Bit per second 115200.2.If all these ok Please type down the error what you hawe exactly.Or P.M me for contact each other.B.R.

[motorsport]

hello with witch laptop you use mb star

[Andywill]

SADCRISS and MOTORSPORT - thanks for the reply. I am running IBM T30. I can comminicate with any module on any car providing i dont need to access the gateway controller eg. diagnosing airbag on SL500 W230 is run through the gateway and i can not access this. Any controller with a direct line to the CARB socket i can communicate no problem. Also when selecting a vehicle from the menu, the Star3 seems to da a quick check of the Gatway for correct vehcile ID - it fails this and asked to enter the vehcile details manually. Before this problem it would pick up the vehcile automatically.

How do i check the comm settings? All i have is the self CAESER report attached, does this necessary info?

Any further help would be great.

[mercis]

i have same problem,my china dealer change mux,
this is error in production,mux nr.027685

[Andywill]

Yes, my serial no. seems to be the same 27685.

Merci - did you get a new MUX, what serial no. was that?

[mercis]

new mux:029866
cesar selfdiagnoe.all ok

[Andywill]

Great thanks. So the serial number 27685 is not my individual number then, if you had the same serial number.

Where did you purchase your from please?

[ant21]

mercedes