Dreambox arrived dead from DVBseller?

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  • maddogs
    Member
    • Feb 2009
    • 40

    #1

    DM800 Dreambox arrived dead from DVBseller?

    Well setting up my DM800 but I think its arrived dead from DVBseller! Plugged it all in and put power lead in and nothing on the display at all no light on front of box. A blue picture comes up on TV with some arabic writing on it and the network lights are on at the back. The above picture then goes off and nothing no response from remote. Any ideas? Am i Being stupid or is it chuffed?
  • dctyper
    V.I.P. Member
    • Jun 2008
    • 2539

    #2
    good man for starting a new thread

    well everything seems ok, how long has the palm tree been up for? it does take a while to boot. haver you done anything since then? taken the power out? i think they have surge protection if you do.

    dc
    Wavefield Ds 55cm at 13E 19E and 28E receiving everything out there on 2 dm800hd

    previous life dm800hd and 500c on cable screw you nag3


    Comment

    • maddogs
      Member
      • Feb 2009
      • 40

      #3
      Originally posted by dctyper
      good man for starting a new thread

      well everything seems ok, how long has the palm tree been up for? it does take a while to boot. haver you done anything since then? taken the power out? i think they have surge protection if you do.

      dc
      I have taken the power out and plugged it back in again. The palm tree stays up for about 10 secs and then screen goes black. Shouldn't the LCD or a light be on at the front though?

      Comment

      • dctyper
        V.I.P. Member
        • Jun 2008
        • 2539

        #4
        yeh should say booting. i would leave it unplugged for 24 hours and try again matey
        Wavefield Ds 55cm at 13E 19E and 28E receiving everything out there on 2 dm800hd

        previous life dm800hd and 500c on cable screw you nag3


        Comment

        • maddogs
          Member
          • Feb 2009
          • 40

          #5
          Originally posted by dctyper
          yeh should say booting. i would leave it unplugged for 24 hours and try again matey
          Will wait 24 hours and try again but the fact there is no light or anything on front lcd makes me think its dead.

          Comment

          • yamar1
            DK Veteran
            • Sep 2008
            • 970

            #6
            Try a different power supply unit, had a dodgy one on a d500 before, apparantley they knack up all the time.
            Faster than Faster

            Comment

            • maddogs
              Member
              • Feb 2009
              • 40

              #7
              Originally posted by yamar1
              Try a different power supply unit, had a dodgy one on a d500 before, apparantley they knack up all the time.
              I have and the same result.

              Comment

              • mtv1
                The Stig PT
                • Apr 2008
                • 4413

                #8
                have you tried to contact dvbseller usually good returns policy ? also slap the unit 2-3 times at the side don't damage it cause i had one and got angry with it slapped it and be~~~~ed it worked a bit like ma missus


                >>>>>>>>>>Dreambox Tools<<<<<<<<<<

                Comment

                • maddogs
                  Member
                  • Feb 2009
                  • 40

                  #9
                  Originally posted by mtv1
                  have you tried to contact dvbseller usually good returns policy ? also slap the unit 2-3 times at the side don't damage it cause i had one and got angry with it slapped it and be~~~~ed it worked a bit like ma missus
                  Gonna give it 24 hours and try it again if not will contact em to return. I was just hoping it was me doing something wrong.

                  Cheers

                  Comment

                  • Bonesy
                    DK Veteran
                    • Mar 2008
                    • 655

                    #10
                    well as your getting picture on screen for a bit, but the box isnt showing anything on front dispay then you diffo have a faulty box.

                    Contact dvbseller and tell them no display lighting on front of box and your sure its not the psu. They probls will ask you to return the box only and replace it for you...they are only clone supplier I know of which does stand over 12 months warranty.
                    Setup: 2x Dreambox 800HD | 3x Dm500S on Motorised dish Setup

                    Comment

                    • maddogs
                      Member
                      • Feb 2009
                      • 40

                      #11
                      Originally posted by Bonesy
                      well as your getting picture on screen for a bit, but the box isnt showing anything on front dispay then you diffo have a faulty box.

                      Contact dvbseller and tell them no display lighting on front of box and your sure its not the psu. They probls will ask you to return the box only and replace it for you...they are only clone supplier I know of which does stand over 12 months warranty.
                      Thought it must be a dud to be honest. I assume you are expected to cough up for postage with them even though its DOA? What postage method do you use? I assume EMS isn't available in the uk?

                      Comment

                      • Swiftie
                        Top Poster
                        • Jul 2009
                        • 141

                        #12
                        Originally posted by maddogs
                        Thought it must be a dud to be honest. I assume you are expected to cough up for postage with them even though its DOA? What postage method do you use? I assume EMS isn't available in the uk?
                        Use Parcelforce. Think you can even order the shipping online and they come pick it up and all that hoo haa.
                        Last edited by Swiftie; 30 October, 2009, 22:00.
                        E Pluribus Unum

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                        Comment

                        • satkr
                          Banned
                          • Sep 2009
                          • 35

                          #13
                          hi
                          i buy many pcs dreambox500C and Dreambox 800HD (cable tv version )from 500s.us
                          the dreambox 800HD bootloader 75
                          they use DHL, i think that's a good company

                          Comment

                          • dctyper
                            V.I.P. Member
                            • Jun 2008
                            • 2539

                            #14
                            Originally posted by satkr
                            hi
                            i buy many pcs dreambox500C and Dreambox 800HD (cable tv version )from 500s.us
                            the dreambox 800HD bootloader 75
                            they use DHL, i think that's a good company
                            too expensive man
                            Wavefield Ds 55cm at 13E 19E and 28E receiving everything out there on 2 dm800hd

                            previous life dm800hd and 500c on cable screw you nag3


                            Comment

                            • Bonesy
                              DK Veteran
                              • Mar 2008
                              • 655

                              #15
                              Originally posted by satkr
                              hi
                              i buy many pcs dreambox500C and Dreambox 800HD (cable tv version )from 500s.us
                              the dreambox 800HD bootloader 75
                              they use DHL, i think that's a good company
                              I really wish you would stop spamming threads about your company. it kinda getting fustrating.
                              Setup: 2x Dreambox 800HD | 3x Dm500S on Motorised dish Setup

                              Comment

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