dvbmonkey feedback

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  • cauliflower69
    Senior Member
    • Nov 2008
    • 261

    #31
    Check my previous post on this thread and contact the guy from the uk thats helping them with customer service

    Just got this

    Info - BuyingThings.co.uk
    to me

    show details 5:34 PM (1 minute ago)


    Reply



    Just found out, yours is due out in 4hrs



    Seiko

    Customer Services



    BuyingThings.co.uk

    TEL: 0845 3888 247

    SKYPE: buyingthings.co.uk
    Last edited by cauliflower69; 19 November, 2008, 18:36.

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    • tmontana

      #32
      i emailed buythings earlier today, just waiting fo reply

      Comment

      • Bonesy
        DK Veteran
        • Mar 2008
        • 655

        #33
        From what I have gathered dvbmonkey, they take orders & your money. Once few hundred buyers (could take few weeks), he cashout the paypal (taking 10days before he can cash it), Then he goes to the local factory in china and buys dreamboxs in bulk. End result....Loooooooooong wait, 2-3 weeks.
        Setup: 2x Dreambox 800HD | 3x Dm500S on Motorised dish Setup

        Comment

        • bigman2
          Member
          • Oct 2008
          • 52

          #34
          Originally posted by Bonesy
          From what I have gathered dvbmonkey, they take orders & your money. Once few hundred buyers (could take few weeks), he cashout the paypal (taking 10days before he can cash it), Then he goes to the local factory in china and buys dreamboxs in bulk. End result....Loooooooooong wait, 2-3 weeks.
          They do not even do that. He is linked up with some folks in China and he takes the orders and gets them dropshipped via EMS. In the past I had a similar arrangement with a chinese setup who used to dropship fake gear for me. Sometimes they want minimum of XX orders for a particular price so Mr monkey may be waiting till he has 100 orders before he orders the receivers.
          Last edited by bigman2; 19 November, 2008, 19:27.

          Comment

          • ScottyTheMan
            Newbie
            • Nov 2008
            • 14

            #35
            has anyone paid with nochex and if so do you know what the refund policy is? their website is a bit vague when it comes to that kinda thing, its not like a dispute with paypal where the process is a bit clearer
            if i was confident of a refund i'd get the box elswhere and have it before XMAS!

            Comment

            • tmontana

              #36
              not sure about nochex policy mate, check their website for details

              Comment

              • Fano
                DK Veteran
                • May 2008
                • 331

                #37
                First things first ,all these Dreamboxes are being made in the same factory.
                DVBMonkey and all these other resellers are only that resellers.
                They do not make anything.If they say otherwise they are lying.

                Peng is very reliable but unfortunately he doesnt sell 500T receivers,only C and S.

                DVBSeller are pretty reasonable but their shipping charges are high,they are making a profit on the shipping despite them saying the opposite.
                Ordered 2 receivers off DVBSeller and they have been held up by Irish customs until I forward the purchase order for them.
                Thats twice thats happened now so I wont be using them again.
                Customs have obviously targeted them .

                Comment

                • tmontana

                  #38
                  thanks for the tip fano, ill steer clear from dvbseller then(and obviously these cowboys dvd monkey)

                  well it seems peng is the most reliable and the cheapest to date, dont know why i didnt stick with him all along.

                  peng uses EMS and i have never been stung for import tax

                  Comment

                  • Fano
                    DK Veteran
                    • May 2008
                    • 331

                    #39
                    Originally posted by tmontana

                    peng uses EMS and i have never been stung for import tax
                    So do DVBSeller .
                    I cant understand why customs are sending me these letters,might be incomplete paperwork or incorrect valuation.
                    Last time I said they were valued at $20 each for 3 and they accepted it,no charges even technically there should have been as it was >22 euro total value.
                    Funny thing is that I ordered 2 500c boxes off Peng at the same time and they sailed through the same day.
                    I think customs just recognise DVBSeller by now.

                    Comment

                    • Jaffa
                      V.I.P. Member
                      • Mar 2008
                      • 1612

                      #40
                      Just so you know, paypal only have a guarantee on your money if you use it on Ebay, there is no guarantee outside Ebay but you do have protection through your credit card if you used it. I saw the owner on BBC news last week explaining this and he said if the customers wanted it then he would consider it outside Ebay.

                      PayPal Which? report on BBC News : TameBay : eBay news blog and forum
                      sigpic

                      Comment

                      • Iekos
                        Junior Member
                        • Mar 2008
                        • 25

                        #41
                        Hey People,

                        Got an answer from DVBMonkey.com this morning for the delays. We order over a 50 boxes a week from them and all of a sudden, I didn't hear from them and I also shit it.

                        They seem to be going through a major hard time. Two weeks ago, they had allot of their goods stopped in HongKong due to customs. They were trying to help us boys avoid taxes but showing them low amounts on the paper work..

                        What they didn't realize was customs were tipped of by SOMEONE IN THE UK (probably a rival company) who told the Chinese Police what DVBMonkey were doing. Anyways, cut the story short, the little Chinese dude who owns the company flipped out on customs demanding the release of the goods and got him self arrested for OVER 6 DAYS ..

                        Anyways, he's out now and most of the goods are released and will be back to dispatch in the next few days.

                        I've asked him to signup on this forum to explain things but the sound of his voice, he was very upset that you guys have been let down.

                        Guys, I goto say, Gabriel (the owner) is a very honest little man and he really didnt wana piss ppl off and shit happens. He is going to contact everyone very soon..

                        Hope that helps

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