Virgin HD

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  • mezbfc
    Newbie
    • May 2011
    • 2

    #1

    Virgin HD

    i have been given a cisco virgin HD box. i have the basic subscription to Virgin. i put my smartcard from my standard box into the HD box, but it says the card does not match the box so wont show my subscribed channels.
    can anyone help with this?
  • redralph
    Banned
    • Sep 2008
    • 171

    #2
    Each card is paired to its own box and they cannot be used in another box. The only way is to inform Virgin but they will charge you a subsciption for a second box.

    Comment

    • mezbfc
      Newbie
      • May 2011
      • 2

      #3
      Originally posted by redralph
      Each card is paired to its own box and they cannot be used in another box. The only way is to inform Virgin but they will charge you a subsciption for a second box.
      do that apply as i will only be using one box as i only have one viewing card

      Comment

      • SatSearching
        V.I.P. Member
        • Apr 2008
        • 447

        #4
        Originally posted by mezbfc
        do that apply as i will only be using one box as i only have one viewing card
        The issue may be that you have been "given" a box.

        Technically, virgin owns the boxes. No problem your card with a different box, but how can you explain to Virgin how you got the cisco box?

        As above, your card can be paired to the cisco box, but virgin need the box details to re-pair and may ask where you got it from.

        SS
        Last edited by SatSearching; 29 May, 2011, 18:08.

        Comment

        • Ernie_C
          Member
          • May 2010
          • 41

          #5
          As you have been correctly advised, you cannot get this box you have been given to work but Virgin Media currently have an offer to replace old SD boxes with new HD boxes, activated for HD, for only the cost of delivery of the new box, ?20 one-off, no additional monthly charges.

          See here:

          Upgrade to V HD

          Comment

          • zed81
            Newbie
            • Mar 2009
            • 1

            #6
            Great work...

            Comment

            • davecolne
              Newbie
              • Nov 2011
              • 2

              #7
              help plz can u unlock cisco box to all channnels

              Comment

              • mark8393
                DK Veteran
                • Jan 2009
                • 2305

                #8
                Originally posted by davecolne
                help plz can u unlock cisco box to all channnels
                You can't!!!! Unless you pay virgin for channels

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