Q5 box nightmare help please

[evelyn2008]

hi could someone pm me please as i need a little help with a Q5 box i have bought
any help would be appreciated
thanks

[scottj130208]

What help do u need

[evelyn2008]

dont know what i can or carnt say with out breaking rules but here we go.
had an amiko combo box for a while now
yesterday morning sat watching tv my router shut down weiredly it rebooted everything was fine apart from my amiko box
which the sound was fine but no picture .
the epg and menu worked ok so set of trying to rescan channels but still the same
afther trying everything i set out going on web for latest firmware which i ended up with a bricked box
which is stuck on a screen that says wrong sw for this hw please reinstall sock firmware or something that but its just stuck on that screen .
so bought a Q5 yesterday afternoon set in up
i put you know what in and it say ok
scan for channels through provider scan on telewest it found channels but no picture or sound
what am i doing wrong its a totally different box from amiko
there is nit scan and a manual scan but no idea what to do there
so could do with a bit of help as on my second day of bulls... with this box
am in west yorkshire area if that helps with helping me.
sorry if i have said something that i should,nt have and i respect rules but hay

[scottj130208]

Q5 box has issues with some tv s hdmi like sony and Panasonic what type of tv do u have of it found channels then it should be working even the free to air channels I have a sony tv and my q5 works fine on it so it must be certain types of sony tv s have u tried it on a different tv

[evelyn2008]

yes i have heared that to but my tv is a lg is ok and tryed it on my samsung too
i Think i am just getting something wrong with my net i d
and frequency for my area
i had a look on vm tivo box in setting for the but when i put them in to Q5 box
it has signal at 100% but strengh at 0%

[maca]

https://www.youtube.com/watch?v=Ej_f92k5E7E

[scottj130208]

There are threads around with net id s put the correct net id and also either 6952 or 6887 into the q5 it should pick up channels

[evelyn2008]

I have tryed so many times with many of them
Tonight when I have time Al have another go
Thanks
Any one on here thats lives near me
Could give a clue what there frequecy and net id is

[marcus1975]

Hi

When i set up my old Q5 i had to put an attenuator on to the back off my box as i think the signal was to strong when scanning for chans. You just need frencuency off a channel say BBC HD and scan for that then all chans and frecuencys come in. I dont know your frencuency as i live in staffordshire.

[evelyn2008]

Cheers I have one in the draw upstairs it can't do no harm to try
Any one in Wakefield Dewsbury batley area could give some idea what there's is

[loncell]

you need the correct cable.xml , if you have this you can scan or bruteforce scan , , , PM SENT

[jatrophaseed]

Q5 hv a reputation the HDMI socket feeler pins dont solder to mobo or loose soldering hence either no pic, got sound or no sound no pic.

As for Panasonic or Sony TV got pic no sound, goto TV sound setup, select HMDI sound and change it to ****og sound instaed of digital, the audio shud blare out.