Virgin price hike

[Barnsley-Bill]

I was paying ?20 more a month for 20 meg than someone who took out the 50 meg broadband.

sorry i should have been more clearer.

[gmb45]

thing is with vm one person will tell you one thing, and another person another thing, when i coughed up for xl tv the first person i spoke to ( indian call centre said ?54 for xl tv 20mb bb and phone ) then i phoned again and selected the "thinking of leaving us option" and got nice english lady price went doon to ?40.49p big difference eh, another tip with vm is, if you need to speak to them about anything all ways select the thinking of leaving us option and you will all ways get english speaking person, then say sorry think im in the wrong place but while im here can you deal with it nowt worse than trying to explain your prob to a broad speaking indian in a indian call centre just winds you up imagine a broad speaking scot and a broad speaking indian trying to have a convo

[mickydibble]

i am dumping them today i rang them up asking for a better deal,they said no and my broadband is ?25 a month thats funny because it was ?17.99....

having sky fitted as i speak bye bye virgin

[radioham]

No, my last statement,this week,does'nt appear to show a ?5.00 rise.Hope this helps.Cheers Chas.

[clem58]

i get billed every month for ?5, for not paying by d/d.. pay on line, but they say its the bank that charges for this service...still looking into this...

Spoke to a guy yesterday and i'm told his brother is being charged ?10 a mth for exactly the same thing, they also disconnect part or all of his package. (sounds painful)

[clem58]

Virgins ?5 rise retracted

Virgin have deducted the ?5 rise they added to my account. I told them to put a note on my account for the next time they put a rise on my account to also notify me with a date as to the earliest possible date the can disconnect me as they will no longer be required. Thanks for your posts guys found them interesting.

[pbmitchell]

Paper billing is ?1.50 for me.

They can increase their prices whenever they like. Don't try to fight it. Resistance is futile.

[scotty_dotty]

Just tell them lies! We told them the engineer hadn't appeared to install our kids boxes (it was never booked) so a so they checked and obviously there was no record if it. She asked to take the order again and we said will it still be free boxes and install as agreed and she said no. So we told her just to take sports and movies off while she was in the line. Needless to say we got a phone call shortly after to arrange free boxes and install.

And not sure about the HD sub but word has it that VIP customers will get it free soon so don't pay for it now and wait. (we asked for a deal on it and were told that offers were up and comming which kinda verifies it)

[clem58]

Scotty_dotty. I'm reading the last line of your post with reference to paying for HD is you talking about sly, cos vermin HD is already free (sorta).

[scotty_dotty]

Your sky sports and movies are ?7 extra for HD are they not or have I missed a trick? I know the rest of them are free but if it's changed let me know coz mines ain't switched on. Cheers.

[pe011j3496]

Hi i noticed that aswell but did not phone up virgin. I think it is bloody disgraceful at what they charge.

[Meat-Head]

BUMPING:

Found this thread by accident perhaps we could update what we have, need to look for my bill.

[trevharry]

yes i got email about 6 weeks ago i downgraded my package try xbmc for free movies and sport use wireless mouse plus hdmi lead jobs a gud un

[magic]

i got my bill to-day same thing increased by five pounds phoned them was told the same as you . I told them I did not get any
notice of this increase , was told every one was sent a letter telling them of this . I will be phoning them in the morning to have words will let you know how I got on.magic

[Meat-Head]

Cool the name on the bottom of the letter i ask for them and give grief when told he not there