A850 hd

[maca]

It must be something in network settings though

[mig3838]

I've still got my old vermin box might connect that to see if I can get that to work if not than I know something is wrong

[cactikid]

ok try this you factory reset box first,then connected to main feed no splitters or extensions,dont presume your on ntl etc,if no channels or net ids found try another provider and rescan.sometimes box scans on a different provider

[mig3838]

Tried that cacti but still didn't work it scans and finds the channels but when you go to view channels it says scrambled channel so not got a clue. Called vermin and they say everything is all ok. When they installed my broadband am I correct that tv and broadband come down the same cable?

[mig3838]

I only have broadband not a tv package

[cactikid]

bb works ok as you split the signal on main coaxial as one side into cable box other to router -lan- box.
if box scans 300 odd channels its not connected to lan network.

[mig3838]

If that is correct should I connect my a850 box via ethernet cable to my superhub

[cactikid]

box needs a permanent coaxial feed and a lan feed to work so yes it needs connecting to router/hub.

[mig3838]

Thank you got it to work it was the lan cable missing

[cactikid]

hence why people need to read the threads as in post 6 ??

[mig3838]

I will keep that in mind in the future thank you guys