kryptview a780 help

[stevethesoundman]

hi got my a780 and trying to get started
the tv is in one room and the router is in another so i got two connections using wireless plugs one connected to the router one to the back of the box with an ethernet cable having removed the black sticker

when I start the installation I was told by the shop to click on ex cw and then all to start a scan they said manchster 2 area should then come up and select that -But no areas come on to the screen

I live in Oldham (someone has too i know) any ideas please and im not a young techno so please help in easy terms

[jumpinjo]

after choosing cw from drop down menu press green button and select your area/net id from box that appears, it will do the rest

http://www.digital-kaos.co.uk/forums/f99/struggling-scanning-kryptview-a780-help-appreciated-173922/#post855694

[stevethesoundman]

thanks for that but no box appears with any areas listed

shop just told me to connect the vermin cable to the back of box but that dont help either

on the two plugs there are three lights both have two green lights and the status light is red is that correct or part of the problem ?

[Pad578]

Do not select "All" change channel type to "networked"

[Pad578]

hi got my a780 and trying to get started
the tv is in one room and the router is in another so i got two connections using wireless plugs one connected to the router one to the back of the box with an ethernet cable having removed the black sticker

when I start the installation I was told by the shop to click on ex cw and then all to start a scan they said manchster 2 area should then come up and select that -But no areas come on to the screen

I live in Oldham (someone has too i know) any ideas please and im not a young techno so please help in easy terms

Just to make sure, you have flashed the box first havent you.

http://www.digital-kaos.co.uk/forums/f99/kryptview-firmware-loading-guide-tutorial-42524/

[stevethesoundman]

Thanks for that the shop downloaded a software package from there pc before they gave me the box

when i do a automatic search on ntl it comes uo with list of network id then says 1 already exists 2 alrready exists and so on to 7 then the scrren changes to automatic search and then in 5 seconds is says complete but there are no chanells on the screen /

very frustrating tried to watch the video but it froze so trying agian soon

[jumpinjo]

it should go like this bud

installation
auto-search
select ntl
select network for channel search type
press green button and highlight and press ok for your net id that appears in box

box will do the rest

[stevethesoundman]

thanks the only problem is that when i press the green button to start the search it brings up the screen that says
1 already exists
2 already exists
and so on to
7 already exists

then it does not say any areas and jumps straight to automatic scan

obviuosly it finds no channel cause I cant pick my area

any ideas please ?

[jumpinjo]

just a thought bud, have you got main feed in correctly and not loop out

[cactikid]

did you ever think you may not be on n*l??,as you may be on an other provider and then you may find your net id,only scan with coaxial plugged in.

[stevethesoundman]

Hi

Not sure what you menas by loop out ?

tried other three options to NTL but none will stay on to let me try for the area

I will try and flash the box tomorrow when I can get our of the snow and get to work for a cable

Bloody frustrating but thanks

[stevethesoundman]

Hi

Thanks I now got hundreds of channels

I read and earlier post and it said to switch of the box and then do a factory reset and hey presto it worked i got an area I had been told which was Manchster 2 amongst the selections

Only problem is now all the channels other than the ones we got from our vermin basic package say scrambled or no vid info

have I pressed the wrong area I live in Oldham

any ideas guys

[stevethesoundman]

thanks jok

the plug in the study has a ethernet lead that I have plugged into one of the four spaces on my router the lead to the pc is also in the same four socket space as the video shows for set up ?

the plug near the tele has a lead that has been put into the back of the a780 after I removed the black sticky cover

the plugs have three lights on them the top two are showing green/yellow flashing lights one says ap the other ethernet and a red light is showing on the other called status

any suggestions

[cactikid]

did you reboot box and router/switch both off then on.

[Pad578]

Easy way to check if your internet is hooked up is to go to installation then S/W update
If box says Already updated. you are connected anything else and you need to set up your home plugs again

.