Invalid Mac - Please help

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  • no1wonder
    Junior Member
    • Feb 2010
    • 20
    #1

    Invalid Mac - Please help

    Hi there, I just recieved my box and when I opened it, I saw a message saying 'invalid mac' and it has stayed there, and it doesn't move. I've done a scan of all the TV channels and it has picked them up and has signal but the it says scrambled or no video? :S

    Could someone please help?

    Kind regards,

    Edit: Done a factory setting restore, only the fta channels work :S

    Edit: Got a replacement box the same day when I contacted him, came dropped it off at my house and works perfect! thanks so much dcrecievers!
    Last edited by no1wonder; 17 February, 2011, 20:46.
    Tags: None
    • cactikid
      V.I.P. Member
      • Sep 2008
      • 12017
      #2
      contact supplier its a known box fault

        Comment

        • immi
          Top Poster
          • Nov 2010
          • 144
          #3
          hi m8, what box are you trying to use?if its a kv a780 then you must read the thread under krypview WHAT BOX hope you get your box going all the best m8.

            Comment

            • DW190
              #4
              Originally posted by immi
              hi m8, what box are you trying to use?if its a kv a780 then you must read the thread under krypview WHAT BOX hope you get your box going all the best m8.
              The op has been given the correct and best advice to contact his supplier as the fault "Invalid Mac" is a known fault that he will not be able to rectify.

              As advised by Cactikid he should seek a replacement from his supplier.

              Perhaps one of the respected moderators could make this thread a sticky and lock it to keep the board a little tidier.
              Last edited by Guest; 17 February, 2011, 03:24.

                Comment

                • nokias
                  Member
                  • Apr 2009
                  • 40
                  #5
                  Yes this box has to be sent back to supplier. I had one that did exactly the same thing. After flashing and reflashing I figured out that it was a fault in the ethernet port/ LAN port / communication side of things.
                  So I sent it back and got a replacement

                    Comment

                    • gadgetfiend
                      DK Veteran
                      • Aug 2008
                      • 355
                      #6
                      Originally posted by nokias
                      Yes this box has to be sent back to supplier. I had one that did exactly the same thing. After flashing and reflashing I figured out that it was a fault in the ethernet port/ LAN port / communication side of things.
                      So I sent it back and got a replacement
                      Thats not what this particular fault relates to, but it certainly does need returning.

                        Comment

                        • immi
                          Top Poster
                          • Nov 2010
                          • 144
                          #7
                          WILL the supplier take box back if the files are altered.or does he has to load the original files before sending the box back?

                            Comment

                            • DW190
                              #8
                              Originally posted by immi
                              WILL the supplier take box back if the files are altered.or does he has to load the original files before sending the box back?
                              Any reputable supplier would take it back but cowboys prefer to keep their profits at any cost.

                                Comment

                                • immi
                                  Top Poster
                                  • Nov 2010
                                  • 144
                                  #9
                                  too right dw hope it works out for him.

                                    Comment

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