Starview 7 - ongoing 'Not Connected' issue

[GrimReaper87]

I have the latest FW 2.21 SMGO, I scan the channels, all fine then '1819' and channels all appear, watch sports, movies etc without problem however, I can then come back in couple of days to watch sport again to see a freezed pic (if still on sport) or a black screen and 'Not Connected' even though it is as I am able to connect PS3 online (using devolo plugs), all I am left with is normal channels until I do a rescan when they all come back again.

Sometimes I can go through the rescan procedure 3 times a week or go for couple of weeks.

I leave the box on permanently and internet constant connection

Any help would be appreciated

Cheers

[cactikid]

maybe network rebooting is needed,is the starview put into standby or left on a channel?

[GrimReaper87]

Just left on a channel, weird though as all other devices connected to the router are always connected.

[cactikid]

try for a change to power off with remote as it will go into standby,if it goes again reboot your network first to see if channels come back.

[truckermarc]

maybe network rebooting is needed,is the starview put into standby or left on a channel?

Hi there iv followed the steps but no channels can you help
Plz

[ASEK]

u paid for server marc?

[cactikid]

nice to know what firmware you are using and is there a message pop up on screen.

[truckermarc]

I dont follow mate can you explane

[cactikid]

is your box brand new or old as starview boxes are now a payview box needing a sub to view,are you getting a message onscreen as in box not registered?

[benben15]

starview 7

hi, have you tried getting the latest firmware/software !!!!! hope this can be of help.

[sulei21]

not connected!

Would it be easier to just pay for the support?

[cactikid]

support will only work if the box has the correct firmware installed,has a live cable feed and lan cable,outside problems like area upgrades/breakdowns cause problems and you need to sub to open the channels you have scanned in.

[jamesb2008]

where do i find the firmware for my starview 6?

cheers