box not connected

[D12345]

hi i just updated my software and its not working for sum reason and also it has changed my expiry date from august to july can plz sum1 help?

[flyflash]

100% perfect thanks

[taafey]

100% works even put on some Channels ive had missing for a while
also now got boxing channel for tonight
thanks

[aliaz]

I have upgraded the box but now its coming up with logon message date and box id, and is still not connected. please help. cheers

[dharm74uk]

I have just done this and it works great thanks everyone..

But can anyone help with the below

I have the latest FW, and I have paid the sub fee my box expiry date is 27/10/2012, I scan the channels, all fine then '1819' and channels all appear, watch sports, movies etc without problem however, after 20 minutes or so the picture will freeze and the screen says 'Scramble' even though I am still connected to the internet on my laptop, all I am left with is normal channels until the my Starview 7 connects back to the internet, but then it will happen again and again non stop

Any help would be appreciated

Cheers

[D12345]

ALIAZ i have got the same problem as u.

[cactikid]

does your box modem and router need a reboot and pin is enabled?

[D12345]

Cactikid ive done all that jus cumz up wit login message. My expiry was aug as soon as i updated its gon to july. Any more suggestions?

[gc1966]

thx to nicole and pspboy for the quick work getting the file out there

box is back on with no probs
my expiry date is still the same but my actual box number has changed,i assume i am not the only person to experience this??????

thx again

[aliaz]

reply to cactikid, box is getting the ip address from the router but still i have rebooted both the router and modem to no avail, what do mean by pin is enabled? please advise. i also connected the network cable to laptop which is confirmed working on the internet. cheers

[D12345]

Cactikid does this fw work on sv 6 and 7 or jus 1 of em?

[roycalder]

hi guys i,ve got the same problem as everyone else does anyone know what to do about it i,m a newbie myself and would be gratefull for any help

[ramjamman]

time will tell

all slow down read the posts u get there in the end.its only off for a few hours and its like ww3.u will get help and we have been here befor lots off times.

[gc1966]

no idea if it is relevent but my box number has not changed but had the first seven digits removed which now means i have a five digit code

might be an idea to jot your previous number down in case they require the full code when you next re-subscribe

hope this helps

[ramjamman]

yes i think u right its been a funny few hours with numbers.