I received a letter this morning from a well know Insurance firm with a Norfolk name. The opening line was 'This letter has been sent in error, please ignore it'.
I E-mailed them to ask them why, not being one of their customers, was I sent a stupid letter in the first place. I also wanted to know all details they have on their files concerning residents at my address and who gave them permission to hold such details.
I received an E-mail reply immediately asking for the return of the letter before they can deal with my enquiry. I E-mailed a photocopy. I await a reply.
Has anyone else received silly correspondence?(notice I did not say letters)
P.S. I had nothing else to do.

I E-mailed them to ask them why, not being one of their customers, was I sent a stupid letter in the first place. I also wanted to know all details they have on their files concerning residents at my address and who gave them permission to hold such details.
I received an E-mail reply immediately asking for the return of the letter before they can deal with my enquiry. I E-mailed a photocopy. I await a reply.
Has anyone else received silly correspondence?(notice I did not say letters)

P.S. I had nothing else to do.

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