ebay problem

[dingledangle]

hi folks,any help with this would greatly received,the mrs bought a tablet with 1 year parts and labour of ebay before xmas for our 8 year old daughter,and last week the screen suddenly packed up,just went dead,so on sunday i sent the seller a message about this but got no reply,i sent a further 2 messages with the same outcome,on thursday afternoon i phoned them up and he tried to fob me off with a new charger,after i told him the charger was fine he said he was going to email the return address in 10 Minutes but it hasnt come yet.im going to phone them back 2day but i reckon im gonna have some problems with this seller.i cant open a dispute because its gone past 45 after purchase date.any advice or info would be great,thanx

[Meat-Head]

Live support on ebay but would email ebay

There is a inglish ebay number 0208????? See if you can google for it

[gaz306]

But surely either way it will be covered by the manfacturers warranty as per 1yr standard

[dingledangle]

But surely either way it will be covered by the manfacturers warranty as per 1yr standard

its a chinese tablet and dont fancy paying the postage n stuff.so thought i would try the seller first m8.

[gaz306]

If you contact ebay cs all they will do is tell what you already know and suggest you contact the seller which youve already done ,but id just keep trying the number you have , i prefer to leave the chinese to the only thing they are good at , cooking

[Shady]

Seems like the seller isnt going to play ball, the cost of returning it to PRC is going to be higher than buying a replacement.
The only thing left im afraid is to sell it as spares or repairs on fleabay, get a new one and put it down to experience

[Mjolinor]

YOu have his phone number and his email, sign him up for some tasty pron sites and double glazing.

If you have his address then don't forget to add 2 to the number but put his name on when you sign him up for some postal pron.

[gaz306]

Oh yes , and dont forget the gay sites , and be imaginintive with the user names you make up for him

[paulinter]

You could always tell him your going to the trading standards. Even give them a ring. He will have to honour the guarantee. Its classed as distant selling. Up to now its not what you thought it was. No guarantee. Worth given them a try them email the guy and tell him your going to trading standards

[darrenhyland]

You could always tell him your going to the trading standards. Even give them a ring. He will have to honour the guarantee. Its classed as distant selling. Up to now its not what you thought it was. No guarantee. Worth given them a try them email the guy and tell him your going to trading standards

Yeah mate , I'm sure the seller will have a good laugh at that one.....WTF can trading standars do to some dodgy chinese seller 5000 miles away?

[dingledangle]

no m8 i phoned him on 0161 number its manchester.

[Foleyfactor]

hi folks,any help with this would greatly received,the mrs bought a tablet with 1 year parts and labour of ebay before xmas for our 8 year old daughter,and last week the screen suddenly packed up,just went dead,so on sunday i sent the seller a message about this but got no reply,i sent a further 2 messages with the same outcome,on thursday afternoon i phoned them up and he tried to fob me off with a new charger,after i told him the charger was fine he said he was going to email the return address in 10 Minutes but it hasnt come yet.im going to phone them back 2day but i reckon im gonna have some problems with this seller.i cant open a dispute because its gone past 45 after purchase date.any advice or info would be great,thanx

Hi, when you say packed up, what exactly do you mean?
is there a back light on it? I say this because a lot of them chinese tablets just neeed a reset most of the time or a re-flash.
try the reset button(hole) if you haven't already, leave a pin there for at least 15 seconds and if that doesn't work you can try to enter recovery(usually volume up or down and power button pressed together until an android robot appears).
Hopefully that may kick start it for you!

[brin251]

Yeah mate , I'm sure the seller will have a good laugh at that one.....WTF can trading standars do to some dodgy chinese seller 5000 miles away?

create a false account amd order loads from him

[thered]

hi folks,any help with this would greatly received,the mrs bought a tablet with 1 year parts and labour of ebay before xmas for our 8 year old daughter,and last week the screen suddenly packed up,just went dead,so on sunday i sent the seller a message about this but got no reply,i sent a further 2 messages with the same outcome,on thursday afternoon i phoned them up and he tried to fob me off with a new charger,after i told him the charger was fine he said he was going to email the return address in 10 Minutes but it hasnt come yet.im going to phone them back 2day but i reckon im gonna have some problems with this seller.i cant open a dispute because its gone past 45 after purchase date.any advice or info would be great,thanx

you may sruggle if its more than 60 days if it doesnt work it doesnt work

Is he a big seller? lots of feedback?


How did you pay credit card? if so chargeback i think you get 180 days minimum for a chargeback


If credit card dont even bother contacting ebay do a chargeback with credit card, even some debit cards can offer similar protection

You could always contact ebay or seller and say you will do a chargeback if not sorted

Be aware tho if he has little feedback or no items for sale he will probably just empty paypal account, if its not already empty to avoid paying chargeback paypal get the bill then

But if he is still selling the threat of a chargeback even if you did not pay on credit card may be enough to get a replacement


Sellers do not like negative impact from chargebacks give him 5 days, if he is still a seller and trading money will come straight from his paypal if you paid on credit card, so the threat may just make him pay anyway

[dingledangle]

there is no screen activity at all but when i plug a mouse into it the mouse lights up m8.