Virgin Media to double the speed of customer broadband

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  • caveman_nige
    V.I.P. Member
    • Feb 2008
    • 4920

    #1

    Virgin Media to double the speed of customer broadband

    Virgin Media will double the speed of its broadband service for more than four million of its customers, the company has said.
    The upgrade, which begins in February, will also see the service's top speed increase from 100Mbps to 120Mbps.
    The full rollout is expected to be complete by mid-2013 at a cost to the company of ?110m.
    The Prime Minister, David Cameron, said the investment would be a "great boost" to the UK.
    "I welcome this announcement from Virgin Media," Mr Cameron said in a statement.
    "It will provide a great boost for the economy and change the way many households, consumers and businesses use the internet.
    "Rolling out superfast broadband across the country is a critical part of our plan to upgrade the UK's infrastructure and build a new and smarter economy."
    The government has set targets to improve the UK's broadband speeds considerably in the next three years.
    Virgin Media's chief executive Neil Berkett said: "The internet has become an integral part of our social, work and family lives, so we think our customers are going to love this.
    "As people are increasingly doing more online, and getting connected to the internet with lots of different devices, having a fast, reliable broadband service should not be a luxury.
    "It means their subscribers can get their television, movies and songs even more quickly than they could before, which is obviously good news?
    Torin Douglas BBC media correspondent


    "We want to make sure that consumers have access to the best value broadband service and that means a superfast connection."
    BT announced it was investing ?2.5bn to make fibre broadband available to two-thirds of UK premises by the end of 2015.
    It has since invested a further ?300m to bring that target forward to the end of 2014.
    It promised significant improvements to most homes, while even faster broadband - around 300Mbps - will become available in a limited number of "superfast" areas.
    In response to Virgin Media's plans, BT said: "It is no surprise to see that Virgin are following our lead by doubling speeds.
    "We announced we would do this for our fibre products last autumn and so they are trying to catch up with us."
    BT's fastest currently available speed is 40Mbps.
    Free of charge Virgin Media's upgrade will mean customers currently signed up for 10Mbps will be boosted to 20Mbps, while users on 20Mbps and 30Mbps packages will both be upped to 60Mbps.
    Those on 50Mbps will be increased to 100Mbps. Customers already on the top 100Mbps tariff will be raised to 120Mbps - the fastest speed Virgin Media is currently able to provide.
    The company said bandwidth usage limits will also be doubled to accommodate the increased speed.
    Most customers will not notice the upgrades taking place, nor will any have to pay for the changes to take place, a spokesman said.
    However, some users with old modems and other similar hardware will receive new up-to-date equipment free of charge.
    Fernando Elizalde, a principal analyst from Gartner who specialises in consumer broadband, said he believed Virgin Media's investment in expanding its broadband capability was sound.
    "In the last year and a half, multiple connections in the home and online video have caught up so much that it justifies having this high amount of bandwidth," he told the BBC.
    "But there is still the question about rural areas. Virgin still cover mostly urban areas - they don't reach as many people in rural areas as BT and other telecoms providers."
    According to Ookla, a company which uses monitors broadband speed tests across the world, the UK ranks around 35th globally when ranked by broadband consumer download speed - an average of 11.65Mbps.
    Virgin Media say that when the rollout is complete, that average could rise to around 16.46Mbps.
    Based on Ookla's research, which gathers data from millions of speed tests, the increase would rank UK the 19th-fastest globally when compared to today's standards.
    'Competitive advantage' The BBC's media correspondent Torin Douglas said the service improvement will come at an opportune time as more bandwidth-heavy services like Lovefilm and Netflix, which launched this week in the UK, begin to start attracting larger numbers.
    "It means their subscribers can get their television, movies and songs even more quickly than they could before, which is obviously good news," he said.


    BT is investing in upgrading the UK's ageing and slow copper infrastructure


    "But Virgin still hasn't managed to convince the majority of consumers that their system is better than broadband that comes down the telephone line.
    "Until they do, they won't be able to establish a real competitive advantage."
    Andrew Ferguson, of independent broadband review site thinkbroadband.com added: "The news is good for UK broadband as a whole and should highlight that the UK is not the internet backwater sometimes it is portrayed as.
    "It means that around a quarter of Virgin Media customers will be meeting the basic speed requirement of 30 Meg which is an EU target for 2020, many years ahead of time."


    Source:
    Code:
    http://www.bbc.co.uk/news/technology-16491614

  • smirnoff_rules
    V.I.P. Member
    • Mar 2008
    • 8603

    #2
    glad l didnt pay for the superhub upgrade now , at least its runs on modem only f/w now
    any information provided is for educational/experimental purposes only.

    Comment

    • super jumbe
      V.I.P. Member
      • Dec 2008
      • 11610

      #3
      About time!!!!!!!!!!!!


      Tools owned: Hammer, Chisel, Crowbar, Punch, Chainsaw, Cutter and Brain!!!

      Did you know People will question all the good things they hear about you but believe all the bad without a second thought.

      Note:
      All information given is to be used for educational purposes only and should not be taken seriously.

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      • spaglemon
        Newbie
        • Jun 2010
        • 10

        #4
        they can make it as fast as they like , their traffic management will still suck

        Comment

        • tshirtman
          V.I.P. Member
          • Dec 2008
          • 1345

          #5
          I would expect there will be some charge for those on 10mb and 20mb, I upped my 20mb to 50mb last year and was told I had to have a faster modem, and there was a ?40 charge, but I also got a new router and dongal.
          but I will be lowering my speed now though, 50mb is ample bandwidth for what I need, and I might as well go down to 20b.
          !retupmoc eht ni deppart m'I !pleH

          Comment

          • cablefreejunkie
            DK Veteran
            • Jul 2008
            • 1717

            #6
            Originally posted by tshirtman
            I would expect there will be some charge for those on 10mb and 20mb, I upped my 20mb to 50mb last year and was told I had to have a faster modem, and there was a ?40 charge, but I also got a new router and dongal.
            but I will be lowering my speed now though, 50mb is ample bandwidth for what I need, and I might as well go down to 20b.
            as we all know with vm,and a lot of others,20 dont mean 20 and 50 dont mean 50,,mine has got progressively worse over the last 6 months,,theres no way its 20mb now,,dont know why its got worse and i have the new wireless hub,,ive tested it a few times and at best im getting 12mb so i wouldnt be too quick downgrading
            The control of information is the consolidation of power

            ?I care not what puppet is placed on the throne of England to rule the Empire. The man who controls Britain?s money supply controls the British Empire and I control the British money supply.? ? Nathan Rothschild



            IF I HELPED HIT THE THANKS BUTTON

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            • smirnoff_rules
              V.I.P. Member
              • Mar 2008
              • 8603

              #7
              mine always max's out on newsgroups ? best checker is to download from microsoft site ,, fastest servers in the world
              any information provided is for educational/experimental purposes only.

              Comment

              • Jaffa
                V.I.P. Member
                • Mar 2008
                • 1612

                #8
                Originally posted by cablefreejunkie
                as we all know with vm,and a lot of others,20 dont mean 20 and 50 dont mean 50,,mine has got progressively worse over the last 6 months,,theres no way its 20mb now,,dont know why its got worse and i have the new wireless hub,,ive tested it a few times and at best im getting 12mb so i wouldnt be too quick downgrading
                Well I get the 20mb the say I should get.

                Your 20mb (although only 12mb) will be tripled to 60mb, so IF it only goes to 36mb then you still gain big time.

                I look forward to my 60mb when it happens.

                Their BB (imho) is 2nd to none.

                I did laugh at the BT guy saying they are trying to catch up (120mb V 40mb) yeah right Mr BT guy.
                sigpic

                Comment

                • TheCoder
                  DK Veteran
                  • Jun 2011
                  • 693

                  #9
                  Originally posted by cablefreejunkie
                  as we all know with vm,and a lot of others,20 dont mean 20 and 50 dont mean 50,,mine has got progressively worse over the last 6 months,,theres no way its 20mb now,,dont know why its got worse and i have the new wireless hub,,ive tested it a few times and at best im getting 12mb so i wouldnt be too quick downgrading
                  If your using wireless then thats likely your problem !

                  The majority of wireless devices only run at full speed when a few feet apart. Any more and speed starts to. Start adding walls/floors/ceilings etc and it dies back even quicker. If your in a 'busy' wireless area (lots of neighbours using the same channels) then things are even worse.

                  If your using wired and still having problems then you need to do a proper test. Download a large file from one of VM's mirror sites (it must be a VM site as they cant control internet speeds outside their network) and time how long it takes so you can work out bits per sec.

                  Also check your modem status pages and signal levels to see if they are within spec. Lots of T3/T4 errors is a sure sign of a problem, possibly with the uplink not being able to be 'heard'.

                  Comment

                  • m9g
                    DK Veteran
                    • Dec 2009
                    • 704

                    #10
                    I dont brlieve 20 exists anymore and all 20meger's got a free upgrade to 30, this is what i was told when i reduced my 50meg and asked to go back to 20 and was told it was 30.

                    I do regular tests on speedtest.net, which is a recognised test site, i test to various locations on the map to get an average and i always get around 30meg usually a little bit higher.


                    DONT FORGET TO CLICK THE THANKS BUTTON IN THE BOTTOM LEFT CORNER OF THE POST IF ANYONE HELPED YOU

                    Comment

                    • xant14
                      V.I.P. Member
                      • Dec 2008
                      • 2062

                      #11
                      Originally posted by tshirtman
                      I would expect there will be some charge for those on 10mb and 20mb, I upped my 20mb to 50mb last year and was told I had to have a faster modem, and there was a ?40 charge, but I also got a new router and dongal.
                      but I will be lowering my speed now though, 50mb is ample bandwidth for what I need, and I might as well go down to 20b.
                      Aye, agree there about the charges. I got stung a couple o years ago.
                      I get a paper bill every month which I never read (only have braodband, and always used to be ?18 or so).
                      I gets a letter a couple of year back saying 'Congrats, we are upgrading to 10 ~~~~ing megawhatevers NO Extra charge'.
                      When I opened my next bill, it had gone up about 3 quid.
                      when I queried it, they said they sent a letter out saying it had gone up 3 month ago.
                      haha, twats.

                      Comment

                      • Canker_Canison
                        V.I.P. Member
                        • May 2010
                        • 3905

                        #12
                        @xant. Think that was a general price rise, not because you had an increase in speed.


                        Looking forward to a speed boost. My current connection is 10MB (just checked & giving 9.9MB over wifi connection about 50meters away) so 20MB will be a great help with downloads... my wifi dongle can handle over 50MB connection speeds so I should get close to the full 20MB.
                        Canker

                        "Animal, vegetable or mineral... I'll do anything, to anything, with anything"
                        - The Baby Eating Bishop of Bath & Wells
                        [COLOR=Green]

                        Comment

                        • lagerland
                          V.I.P. Member
                          • Sep 2010
                          • 6031

                          #13
                          Im only on 10meg and can constantly get 1240ish when downing but that only seems to be between 9am and about 3pm.............
                          Attached Files
                          Last edited by lagerland; 12 January, 2012, 16:50. Reason: Added jpeg..............
                          I know you believe you understand what you think i said



                          >>>>>>>>>>>>>>>> BUT <<<<<<<<<<<<<<<<
                          I am not sure you realise that what you heard is not what i meant ! sigpic

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                          • super jumbe
                            V.I.P. Member
                            • Dec 2008
                            • 11610

                            #14
                            Virgin to bump 50Mbps plans up to 120Mbps


                            Virgin Media customers on 50Mbps plans are getting a boost to 120Mbps at no extra charge.



                            Virgin Media customers on 50Mbps plans are in line to get 120Mbps at no extra charge, the company revealed after mistakenly sending upgrade emails to some of its cable broadband subscribers.

                            Last week, the ISP announced it will increase headline speeds across all its packages, with the top-tier plan going from 100Mbps to 120Mbps, and other plans doubling in speed. On Monday, Virgin Media confirmed it had incorrectly sent an email to some customers across all its tariffs, saying they would be upgraded to 120Mbps once an infrastructure upgrade had been completed.

                            "Our first email, intended for our 100Mb customers, was accidentally sent to some customers on other tiers which may have led to some confusion. We're sorry for any misunderstanding and will be writing to customers again soon to clarify how the upgrade will affect them," a Virgin Media spokesman said.



                            I have the 10Mb service and it's dead nowhere near that figure most of the time.

                            The clue is in their advertising, they did not say exactly when these services will be launched.

                            Should they be fined by ofcom?

                            Tools owned: Hammer, Chisel, Crowbar, Punch, Chainsaw, Cutter and Brain!!!

                            Did you know People will question all the good things they hear about you but believe all the bad without a second thought.

                            Note:
                            All information given is to be used for educational purposes only and should not be taken seriously.

                            Comment

                            • dingledangle
                              DK Veteran
                              • Sep 2010
                              • 528

                              #15
                              dont 4get the capping aswell mate,ive moved to sky upto 20meg with no capping and it seems a lot better than virgin

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