virgin media connection problem

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  • tamgunner
    DK Veteran
    • Jul 2008
    • 691

    #1

    virgin media connection problem

    hi guys got a problem with my internet connection to virgin there was a problem in the area which they have fixed but im still not getting a connection. when i take the splitter away and plug the modem into the wall directly it works so i replaced the spiltter and it still doesnt work... any ideas??
  • cgscott
    V.I.P. Member
    • Jul 2008
    • 3513

    #2
    Could be the cable from the splitter going to modem not threaded properly. Try both cables coming off the splitter.
    sigpic


    Patience is a virtue.

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    • tamgunner
      DK Veteran
      • Jul 2008
      • 691

      #3
      tried that too m8. im thinkin its either the connection on the wall or an issue with the signal strength coming up to the flat

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      • cgscott
        V.I.P. Member
        • Jul 2008
        • 3513

        #4
        Maybe signal weakened when they done repairs. Just phone them up theyl boost it no probs.
        sigpic


        Patience is a virtue.

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        • Kalipo
          DK Veteran
          • Mar 2008
          • 1687

          #5
          I suspect they have been doing cable management in the cab.. which is why there was downtime..

          Ring them up, get them out.

          The reason it works without the splitter is because the signal is weak. when the splitter is added it drops the signal further.. id suspect the signal is very poor in the first place for the splitter to knock it off..
          ich bin stolz ein deutscher zu sein.

          Meathead Lufter Verein - iScheitern

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          • setfiretorain
            DK Veteran
            • Jul 2010
            • 934

            #6
            I had exactly the same problem, High utilisation in the area they put it down to, Said the area problem was fixed but i still receiver problems, Vermin!

            Regards.
            '"If you can't make decisions in life, you're a bloody menace. You'd be better becoming an MP!"
            Quote from Mr Shankly, YNWA, JFT96

            Sat Boxes
            Spiderbox 7000 HD with " gift "
            Dreambox 500s.

            Dishes
            1.1 Motorised triax satellite dish single LNB.
            Sky minidish self fitted.

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            • elecjase
              Newbie
              • Jul 2010
              • 4

              #7
              had the same trouble took out the signal filter off back of modem worked straight away

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