No audio via headphone jack

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  • lee_hdi
    DK Veteran
    • Oct 2009
    • 928

    #1

    No audio via headphone jack

    Hi,
    Got a little problem with my Dell laptop, I'm not getting any audio via the headphone jack on the side.

    I get audio fine from the main speakers just not that.

    If I plug a microphone into the microphone jack, it recognises that and I get a pop-up, but not for the headphones.

    I've updated the standard Dell driver and that didn't work. So I've installed SRS Audio Soundbox and its still not working.

    Anyone got any ideas?

    Thanks,
    Lee
    Don't let failure go to your heart, don't let success go to your head.
  • lee_hdi
    DK Veteran
    • Oct 2009
    • 928

    #2





    Don't let failure go to your heart, don't let success go to your head.

    Comment

    • lee_hdi
      DK Veteran
      • Oct 2009
      • 928

      #3



      Don't let failure go to your heart, don't let success go to your head.

      Comment

      • Messa
        Member
        • Feb 2009
        • 41

        #4
        Originally posted by lee_hdi
        Hi,
        Got a little problem with my Dell laptop, I'm not getting any audio via the headphone jack on the side.

        I get audio fine from the main speakers just not that.

        If I plug a microphone into the microphone jack, it recognises that and I get a pop-up, but not for the headphones.

        I've updated the standard Dell driver and that didn't work. So I've installed SRS Audio Soundbox and its still not working.

        Anyone got any ideas?

        Thanks,
        Lee
        As obvious as it sounds try quickly pushing the plug in and out a few times, the jack sockets are notorious for sticking and not engaging the jack properly when inserted.

        Being slightly 'rough' with it can free the spring pins.

        Comment

        • lee_hdi
          DK Veteran
          • Oct 2009
          • 928

          #5
          I'll give that a try

          I'll get some contact cleaner sprayed on it too
          Don't let failure go to your heart, don't let success go to your head.

          Comment

          • lee_hdi
            DK Veteran
            • Oct 2009
            • 928

            #6
            Still no joy

            It must recognise something because when you plug the headphones in, it cuts off the loud speakers :/

            Just really puzzled by this. Maybe its the actual jack thats faulty?
            Don't let failure go to your heart, don't let success go to your head.

            Comment

            • Evastar
              V.I.P. Member
              • Apr 2009
              • 1220

              #7
              is it headphones or a headset with mic? what make and model are they, and what o/s are you running? i got a set last year and they weren't compatible with windows 7, there were no drivers available for them, they only worked on xp or vista

              Comment

              • lee_hdi
                DK Veteran
                • Oct 2009
                • 928

                #8
                I've just tried a load of bog standard headphones, from the cheap crap you get on aeroplanes to Dr Dre's monster beats :/

                It's running XP SP3, sorry thought I said in the OP
                Don't let failure go to your heart, don't let success go to your head.

                Comment

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