Virgin bribed me with a free mth and a promise that the wireless disconnecting problem would be solved. An engineer was due to call to-day but it was rescheduled for Wednesday without any correspondence with us (we had to phone 150 to find this out). So an engineer said yet again that after a bit of tweaking from virgin call ctr, the problem is solved , it isn't. before I finally finally finally decide to disconnect these people, would buying my own routre solve the problem? I am convinced their superhub is the problem) We have a good deal price wise of ?23. a mth.
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if its the old one its crap,plenty of posts on forums about them,get a wifi router and use that and turn wifi off on the shithub,the new ones work much better,some posts even on the kv 850 and superhub issues. -
im on virgin and use a belkin router and have no problems at all,only problem i get is when virgin goes off for hours for maintenance.......remember always worth ringing them and saying your going to leave there give you an offer most times to pay less.
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Its the new superhub and I have told them i'm goin somewhere else, they keep making promises that are never fulfilled, was toying with idea of replacing routre with my own (whatever I buy. Open to idea guys.Comment
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i wonder if there is a setting to change frequency for wifi to stop it dropping off as some units may have a dislike to that setting?Comment
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this is the first time I been able to post in a wk. They gave me the new superhub2, so far so good. All the devices are operating a lot faster than b4 as all devises working on 5g aside from my lappy. Thanks for your support peeps.Comment
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superhub 2 is better,see i was right again ,now unplug the lan to keep ya off the forum again
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