sky box engineer tricks

[ebmitie]

give a bit more information, make model of box, have you a quad lnb , what have you tried so far and so on, more the better. Or is the box dead, kaput,

eb

[gtbjames]

newbie here, quick question if I may?
I have just put a tv cable from my sky+ box from downsatirs to upstairs TV. Picture is great, but sound is 'stratchy', worse when any logos come up on screen (such as what channel yr own or subtitles). tried fintuning but still present....
I cleaned up the connectors - same result
I decided to put the cable instead into my ariel digibox (that was already upstairs) and the sound quality is perfect (though I can't find sky channels on it - damn!!)
Any suggestions why the sound qualiity is poor?
thanks
gareth

[bj1]

newbie here, quick question if I may?
I have just put a tv cable from my sky+ box from downsatirs to upstairs TV. Picture is great, but sound is 'stratchy', worse when any logos come up on screen (such as what channel yr own or subtitles). tried fintuning but still present....
I cleaned up the connectors - same result
I decided to put the cable instead into my ariel digibox (that was already upstairs) and the sound quality is perfect (though I can't find sky channels on it - damn!!)
Any suggestions why the sound qualiity is poor?
thanks
gareth

make sure when tuning in tv the sound system type is pal / i and not pal / g or pal / k just enter menu on your tv then manual tuning then check the sound system its running on and change to pal / i ...if that is the problem......BJ1

[Dave1954]

Sky + dropping sound

Hi all, i would welcome any suggestions. My sky+ keeps losing the sound, it is random and changes to a type of warbled scratching low noise. I've tried updating software, resetting the box etc. have a good signal on both feeds, picture quality is fine. Can be a case of watching for 30 mins then problem or problem right from turn on. I have bought a new box on ebay but am concerned that my existing card may not work with it.
Cheers Dave

[brin251]

sly sound

Hi all, i would welcome any suggestions. My sky+ keeps losing the sound, it is random and changes to a type of warbled scratching low noise. I've tried updating software, resetting the box etc. have a good signal on both feeds, picture quality is fine. Can be a case of watching for 30 mins then problem or problem right from turn on. I have bought a new box on ebay but am concerned that my existing card may not work with it.
Cheers Dave

Hi m8 r u using scart or hd lead i had a similair problem espescially with scart as several of the pins can be slightly shorted and cause ya sound to be a bit glitchy change this or if you r on a hd lead replace that or try someone elses see how u go

Brian

[bj1]

if you have tried changing your scart/hdmi cables and still no joy this problem could be your low noise block [ lnb ] if you have changed your box i would change your lnb just in case as this problem could return, if you have a good sat meter try checking the B.E.R, check at the stb point then at the lnb, this way you can find out if you have faulty cable, your B.E.R should be zero, change cable/lnb if required ....BJ1 p.s if you change your box phone sky and tell them to pair you viewing card to your stb

[scotsdavy1]

Is there a way to reset the sky hd box to default in that I can get London itv in Scotland on chan 103. When I first got it the itv was set to London until I inserted my sky card.

[bj1]

no its the viewing card that sets your regional viewing, you could try asking sky to change things at their end...BJ1

[mendipgold]

I have two questions, the first is obviously me being dumb... but...

Which/where is the thanks button ?

and the second is a little more challenging :-

I have a sky+ box that I would like to be able to store more recordings.... Can someone tell me if it is possible to replace the internal disk witha larger one and then use the HDD format menu option to complete this to give a larger disk ??

many thanks.

[terry1961]

I-ve done all 3 stages following instructions to a tee. When I did the second one, the green light on the front stayed lit as a full circle and keeps flashing intermittingly

[terry1961]

Posted too quick I should add I thought that perhaps this meant it was updating so left it all night and the green is still flashing. Turned box on via remote and still unable to record. i have tried this with the original hard drive and a new one (sky told me the hard drive was fried, but checked it on my lap top and its ok) any one came across this b4

[wwwclnd]

my sky box stopped delivering a picture to my tv after what i suspect was caused by a power surge, after narrowing the problem down to the sky box plugging it out and back in and changing sources etc etc didn't solve anything. plugging out all connections eventually got it back working but i can't pinpoint why it's now working again

[potrm]

Brilliant, pity the engineer that installed my sky hd box had no idea how to use it, the guy couldnt even program the sky remote to my tv, i had to show him.

[naz1976]

Sky+ HD box problem can't use playback or live pause : (((( HELP PLEASE!!!!!!!!!!!!!!

I've tried everything the box doesn't do live pause or playback keeps saying system fault tried a few things to reset box non of them have worked what should i d

o get an engineer in and pay ?65 or just get a new box???

[EAMO 2]

I've tried everything the box doesn't do live pause or playback keeps saying system fault tried a few things to reset box non of them have worked what should i d

If you stopped paying S*Y subs they disable hard-drive in +box