12344.00 frequency

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  • wonkeenose
    Junior Member
    • Oct 2009
    • 33

    #1

    12344.00 frequency

    i have all the channels and my signal strength/intensity is really good except for the frequency 12344.00 where it is only 10% intensity. can anyone suggest anything i could try? i understand move the dish is the obvious but im worried i might disrupt the other channels
  • DW190
    DK Veteran
    • May 2012
    • 1263

    #2
    Originally posted by wonkeenose
    i have all the channels and my signal strength/intensity is really good except for the frequency 12344.00 where it is only 10% intensity. can anyone suggest anything i could try? i understand move the dish is the obvious but im worried i might disrupt the other channels
    Move the dish without undoing the nuts. Sounds daft but just pressing the edge of the dish with your finger will move it enough to check if it corrects it. Keep clear of blocking the signal to the lnb. Try one side first then the other then the top and the bottom.

    While you are doing this you need someone watching the tv while its on a channel on the frequency and the info button pressed three times to get the Signal & Intencity bars on the screen. They will go coloured when the strength is enough.

    If your not in talking range use mobiles.

    Comment

    • sattv5
      DK Veteran
      • May 2013
      • 376

      #3
      if your getting the following channels and they are working correctly I would leave the dish as it is and not worry about it:

      Sky Sports 2 HD
      Sky Sports 4 HD
      Sky 1
      Sky Atlantic HD

      Comment

      • Hadron
        V.I.P. Member
        • Nov 2012
        • 2102

        #4
        Originally posted by wonkeenose
        i have all the channels and my signal strength/intensity is really good except for the frequency 12344.00 where it is only 10% intensity. can anyone suggest anything i could try? i understand move the dish is the obvious but im worried i might disrupt the other channels
        Is that 12344 H or V?

        It's unlikely that a single transponder not being picked up is caused by dish misalignment.

        Comment

        • DW190
          DK Veteran
          • May 2012
          • 1263

          #5
          Originally posted by Hadron
          Is that 12344 H or V?

          It's unlikely that a single transponder not being picked up is caused by dish misalignment.
          Had one on Saturday when aligning a dish. All but SS 1 HD on the TP working perfect just the slightest move on the dish cured it.

          Comment

          • wonkeenose
            Junior Member
            • Oct 2009
            • 33

            #6
            Originally posted by DW190
            Move the dish without undoing the nuts. Sounds daft but just pressing the edge of the dish with your finger will move it enough to check if it corrects it. Keep clear of blocking the signal to the lnb. Try one side first then the other then the top and the bottom.

            While you are doing this you need someone watching the tv while its on a channel on the frequency and the info button pressed three times to get the Signal & Intencity bars on the screen. They will go coloured when the strength is enough.

            If your not in talking range use mobiles.
            Thanks will give it a try

            Comment

            • wonkeenose
              Junior Member
              • Oct 2009
              • 33

              #7
              Originally posted by sattv5
              if your getting the following channels and they are working correctly I would leave the dish as it is and not worry about it:

              Sky Sports 2 HD
              Sky Sports 4 HD
              Sky 1
              Sky Atlantic HD

              These are the only channels im not picking up. thinking its a dish mis alignment but is it that common just to have 1 frequency out

              Comment

              • wonkeenose
                Junior Member
                • Oct 2009
                • 33

                #8
                I tried moving the dish with out loosening the nuts and had no joy. still have no signal on the frequency.

                Comment

                • DW190
                  DK Veteran
                  • May 2012
                  • 1263

                  #9
                  Originally posted by wonkeenose
                  I tried moving the dish with out loosening the nuts and had no joy. still have no signal on the frequency.
                  Have you any friends where you can try the box on another dish to confirm or eliminate the dish.

                  Comment

                  • wonkeenose
                    Junior Member
                    • Oct 2009
                    • 33

                    #10
                    Originally posted by DW190
                    Have you any friends where you can try the box on another dish to confirm or eliminate the dish.
                    thanks i will take it around to my mates house and try it.

                    Comment

                    • wonkeenose
                      Junior Member
                      • Oct 2009
                      • 33

                      #11
                      Originally posted by Hadron
                      Is that 12344 H or V?

                      It's unlikely that a single transponder not being picked up is caused by dish misalignment.
                      have you any ideas on what you think it could be? when i was aligning my sat dish up the meter i was using said 96% signal strength so i thought i wouldnt have any problems

                      Comment

                      • Hadron
                        V.I.P. Member
                        • Nov 2012
                        • 2102

                        #12
                        Originally posted by wonkeenose
                        have you any ideas on what you think it could be? when i was aligning my sat dish up the meter i was using said 96% signal strength so i thought i wouldnt have any problems
                        I have heard of transponders being lost if the LNB freq isn't set to Universal (9750-10600), but that is usually more than 1 transponder.

                        Also do you have any wireless devices, like a cordless phone, close to the box. I have heard that these can cause interference on a single channel if they are placed close to the box.
                        Last edited by Hadron; 21 November, 2013, 11:34.

                        Comment

                        • hooley
                          DK Veteran
                          • Jul 2009
                          • 470

                          #13
                          Try 12354 or 12334.

                          Comment

                          • wonkeenose
                            Junior Member
                            • Oct 2009
                            • 33

                            #14
                            Originally posted by Hadron
                            I have heard of transponders being lost if the LNB freq isn't set to Universal (9750-10600), but that is usually more than 1 transponder.

                            Also do you have any wireless devices, like a cordless phone, close to the box. I have heard that these can cause interference on a single channel if they are placed close to the box.
                            i had a cordless phone plugged in next to the box. i have removed this but still no good.

                            i have checked all my transponder frequencies and in total i have 8 that have no signal strength or intensity. Is it normal to not have all of the transpdonders being picked up?

                            Is it worth a factory reset and start again?

                            Comment

                            • wonkeenose
                              Junior Member
                              • Oct 2009
                              • 33

                              #15
                              Originally posted by hooley
                              Try 12354 or 12334.
                              I tried them thanks. Cant pick up those frequencies either

                              Comment

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