New Official Skybox F5S/F3S Software Released 24/12/13

[ANJ9686]

Help... EPG auto update doesn't work some people saying you have to go into XML EPG network app then turn the box off and it will update can anyone confirm this?

[GeoffH1986]

Help... EPG auto update doesn't work some people saying you have to go into XML EPG network app then turn the box off and it will update can anyone confirm this?

It updates when in standby. Display will show EPG when doing so

[Sshhh4]

Mine does not seem to auto update on its own you have to go into the epg settings then back out and turn box off to standby to force the epg update, only have to do it once a week so it's not a major problem, hopefully it will get fixed with a future software update.

[Affableaardvark]

It is not very clear how to do the update.
You need to go into EPG and Timer settings and with the EPG set to XML scroll down to XML and then press the red button.
This will not work unless you have USB memory attached (Stick or Drive)
It takes around 4 minutes to complete and sometimes the movie channels take an extra day to catch up.

[bbb_uk]

It updates when in standby. Display will show EPG when doing so

Does yours update automatically then without you having to manually do it? If so, how often would you say it updates?

[Nobby Nutz]

Does yours update automatically then without you having to manually do it? If so, how often would you say it updates?

Looks like it updates every 3 days as I manually updated mine on the 17th after it had updated it was dated as 15th on EPG.

[ANJ9686]

It updates when in standby. Display will show EPG when doing so

But how? Mine never update automatically I have to keep doing Manuel update (auto update is on). Do I need to go into XML EPG app then turn the box off or something?

[bbb_uk]

Well a week ago today (see post 185), I did a manual update of EPG (on Sat 11 but EPG dated Fri 10th) and haven't done any manual update myself since.

Just looked at my xmltv epg setting (within network app) and it now has a date of 13/01 but it does say 'need update' Well I don't remember updating it on 13th so I believe it may have actually updated itself just not as frequent as I thought it would.

However, just to be sure I have looked ahead on epg and can only go as far as Sunday's listing (ie Monday onwards listing isn't showing) so I will purposely wait and check Tuesday to see if I still have an epg.

I will report back on Tuesday re epg.

[bbb_uk]

Further to my last post having just put box back into standby having checked epg date (within xmltv epg network app), it now displays 'epg' where normally the time is displayed. Last time I tried just going into xmltv and then exiting then standby nothing happened but now it is.

I'm starting to think that maybe the epg does update but it is rarely done (ie maybe once a week, or twice if lucky).

[genam]

I tried updating mine today manually and it just says 'channel download failed'....yet the network connection is fine.

Changed my USB HDD over to a pendrive I normally use for EPG and it worked 1st time...odd but one of those things I guess...normally don't have the HDD connected for anything but watching videos from it but thought I'd just have the EPG data on it anyway.

[bobhope1]

I tried updating mine today manually and it just says 'channel download failed'....yet the network connection is fine.

Changed my USB HDD over to a pendrive I normally use for EPG and it worked 1st time...odd but one of those things I guess...normally don't have the HDD connected for anything but watching videos from it but thought I'd just have the EPG data on it anyway.

Is your HDD formatted to fat32? if not, thats most likey to be the problem

[repulser]

It is not very clear how to do the update.
You need to go into EPG and Timer settings and with the EPG set to XML scroll down to XML and then press the red button.
This will not work unless you have USB memory attached (Stick or Drive)
It takes around 4 minutes to complete and sometimes the movie channels take an extra day to catch up.

So, if using a wifi dongle getting a 7 day guide with XML facility is not an option?

[bbb_uk]

So, if using a wifi dongle getting a 7 day guide with XML facility is not an option?

Nope, neither is recording as they all use usb stick/usb HDD to record and store the epg.

Alternative to wifi dongle could be homeplug. If you're interested search this forum.

[genam]

PICON function....anyone got a more up to date version??

[ANJ9686]

HELP! Who do I need to contact there is a great few Asian channels that have missing EPG everything else is perfect apart from auto update...