Skybox m5 not connecting with router

[mickymicky]

hi i bought new skybox m5 its not connecting with my router but funny thing is when i took back to place where i bought it from and it connected straight away

any idieas why its not connecting with my router

[Hadron]

Is DHCP set to ON?

[gongatots]

hi i bought new skybox m5 its not connecting with my router but funny thing is when i took back to place where i bought it from and it connected straight away

any idieas why its not connecting with my router

Its not a virgin super hub by any chance?

[OldBloke]

Right,I dont know the answer because Im basically PC illiterate But.
I did one of these boxes for a mate and when I took it to his house it just would not connect to his wireless,yet at mine it was fine.

I bet if you disconnect every device in your house from your wi-fi and have absolutely nothing using your wireless your box will connect no problems.
I dont have the answer,but I know its somemthing todo with the router and not the set top box.

[mickymicky]

Right,I dont know the answer because Im basically PC illiterate But.
I did one of these boxes for a mate and when I took it to his house it just would not connect to his wireless,yet at mine it was fine.

I bet if you disconnect every device in your house from your wi-fi and have absolutely nothing using your wireless your box will connect no problems.
I dont have the answer,but I know its somemthing todo with the router and not the set top box.

DHCP is on

I have sky broadband

i did try disconnect everything in the house but still its timing out do you think its the router

can i enter manually my ip adress in there

[garlev]

hi lads did anybody figure out how to fix this problem im hours trying with no luck

[jazzy1804]

hi lads did anybody figure out how to fix this problem im hours trying with no luck

I too have the same issue, we connect to certain routers but not others, been told its a router settings issue but ant got a clue what needs to be changed in the router settings

[garlev]

i got it connected by removing wireless security but then the remote control wont work when it connects to wifi so dont know what to do

[luckpenny]

Hi just a thought have you rebooted your router I'm with 02 but is now being taken over by sky broadband