Motorised dish problem

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  • seanyboy81
    Member
    • Nov 2011
    • 78

    #1

    Motorised dish problem

    hi,
    Wonder if anyone can help? Last week due to the bad weather in the uk i switched my dm 500hd on and found I`d lost my signal.I have a 1m dish with a motor set on 28.2e 23e 19.2e 13e and 42e with twin lnb controlled by openbox s9 in livingroom and dm500hd in bedroom openbox moves the dish. Got an installer to install it and all was going well even in bad weather but last week there was gale force winds so expected it to lose signal. I switched the openbox on and moved dish west to get 28.2e signal back problem is I cant get any other sats that are saved back and tryed searching with out anyjoy.Even switching sats and trying to move little east and west still cant get anything.ive tryed the dm500hd and can get 28.2e on it and moves dish no problem but wont lock on any other sats think ive had 23e locked once but lucky if it gets 50 channels and it shows up as 13e or 19.2 when i know its not the correct sat its locked on.My dish was set up on diseqc 1.2 on open box.I have tryed setting usuals but still nothing and cant even get 28.2 when i set lat and long then go to usuals? when the quy set the sats up he had to use his meter box to move the dish and then save postions on the open box wanted him to set the dm500hd up instead but he didnt have a clue how to do it so he used the open box witch worked fine up to now.if anyone can help and knows where im going wrong cause im pulling my hair out at the moment
    thanks!
  • dufmyster
    Member
    • Sep 2009
    • 42

    #2
    reset

    Originally posted by seanyboy81
    hi,
    Wonder if anyone can help? Last week due to the bad weather in the uk i switched my dm 500hd on and found I`d lost my signal.I have a 1m dish with a motor set on 28.2e 23e 19.2e 13e and 42e with twin lnb controlled by openbox s9 in livingroom and dm500hd in bedroom openbox moves the dish. Got an installer to install it and all was going well even in bad weather but last week there was gale force winds so expected it to lose signal. I switched the openbox on and moved dish west to get 28.2e signal back problem is I cant get any other sats that are saved back and tryed searching with out anyjoy.Even switching sats and trying to move little east and west still cant get anything.ive tryed the dm500hd and can get 28.2e on it and moves dish no problem but wont lock on any other sats think ive had 23e locked once but lucky if it gets 50 channels and it shows up as 13e or 19.2 when i know its not the correct sat its locked on.My dish was set up on diseqc 1.2 on open box.I have tryed setting usuals but still nothing and cant even get 28.2 when i set lat and long then go to usuals? when the quy set the sats up he had to use his meter box to move the dish and then save postions on the open box wanted him to set the dm500hd up instead but he didnt have a clue how to do it so he used the open box witch worked fine up to now.if anyone can help and knows where im going wrong cause im pulling my hair out at the moment
    thanks!
    i had the same problem ur dish is off set and will need some one to go up and reset it. i done mine myself. either do it youe self but its can be tricky or pay someone to set it back up.

    Comment

    • seanyboy81
      Member
      • Nov 2011
      • 78

      #3
      do you mean I have to press the reset on motor I think there is a pin hole or something on it think its a techomate and it will go to 0 then I`l beable to set it up or do you think my dish has moved so will need to be moved alittle
      thanks

      Comment

      • 00360362878
        DK Veteran
        • Mar 2010
        • 488

        #4
        Originally posted by seanyboy81
        do you mean I have to press the reset on motor I think there is a pin hole or something on it think its a techomate and it will go to 0 then I`l beable to set it up or do you think my dish has moved so will need to be moved alittle
        thanks
        I use dm800pro's so can't comment on you box set up, but if you got the issues after the high winds, I would say a reset isn't the answer.
        You will need to get up there and tweak the dish to get the best signal.
        Loosen the nuts that hold it to the pole, and move it in small intervals untill you get the best signal.

        Good luck

        Comment

        • seanyboy81
          Member
          • Nov 2011
          • 78

          #5
          not had a chance to get up and check it out yet I`l try reset if that doesnt work then I try moving dish alittle or get the guy out to fix it
          cheers!

          Comment

          • mapex
            Top Poster +
            • Jul 2010
            • 209

            #6
            Put the pin or thin nail in press hold for few seconds the green light flashes yellow reboot the box....mines is done an just ordered a new one, tried everythind includ another box.....scottish weather

            Comment

            • seanyboy81
              Member
              • Nov 2011
              • 78

              #7
              Yeah the scottish weathers a joke thats my problem to I`l give that a go just not had a chance to get on the roof yet.when u say u have to rebot the box do u have to reinstall the image or factory reset the dreambox
              thanks

              Comment

              • mapex
                Top Poster +
                • Jul 2010
                • 209

                #8
                Just restart the box....patience...im ok my
                dish is pretty low and i can sit a tv at the window
                move the dish while watching for the bar to show
                a signal...well thats it on paper.

                good luck

                but if your is high u may need a meter a cable and a
                good head for heights

                Comment

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