lost my dydns account

[standarren]

Hi guys i'm gutted my free dydns account has ended (didnt have the updater on )
any way its been of for a day now and customer support hasnt even bothered contacting me
my issue is i have a dreambox with clients what do i do help

[davvo]

Free accounts expire and are deleted under the following conditions:

• The account has not been accessed in thirty (30) days, and
• No Dynamic DNS updates have been received in the last thirty (30) days.

Account activity is not measured by how often a Dynamic DNS hostname is used. If you do not update a hostname or log into the account in a thirty-day period, the account and its services are removed. Deleted accounts and Dynamic DNS hostnames may be recreated at any time by any user.

so recreate

[standarren]

Free accounts expire and are deleted under the following conditions:

• The account has not been accessed in thirty (30) days, and
• No Dynamic DNS updates have been received in the last thirty (30) days.

Account activity is not measured by how often a Dynamic DNS hostname is used. If you do not update a hostname or log into the account in a thirty-day period, the account and its services are removed. Deleted accounts and Dynamic DNS hostnames may be recreated at any time by any user.

so recreate

Thanks davo
Tried to reinstall my dydns account but it wont let me becuase it has expired. I thought i had the wrong password so pressed the link (forgot password) still havent recieved the email so when i try to pay for an account with my old name it wont let me. Meanwhile i have 20 clients not connected.
So decidedto make another account with no-ip but still cannot get my clients to conect can some one help please

[smoggie]

have you changed all your clients lines??

[IAmATeaf]

Just create a new-brand as opposed to a brand-new account, give it a quick test and then send out new lines to your customers

[benny/9]

just a thought i can set up and use 7 different addies
have you tried a different addy also if you normally
use firefox see if your providers browser or the ip explorer
will let you register anouther account on dyndns this has
worked on sites for me when iv'e had problems