confused if it's a tuner problem?

[kamel22]

hi experts, i need a solution on this prob.my dm 800hd clone suddenly not getting any signal snr 0% and not able to power my motor to turn to other sats. i've been using it for almost a year now with no problem. i even tried to connect the cable to my dedicated British sky disk 28.2, but still no signal.Please help.

[Rodbouy]

try a new power pack. Always 1st thing to try, lack of power going to the box can cause a whole host of problems.

[nathan2007]

has your dm800 got a fan fitted inside it?
what tuner do you have?

[micflair]

Probably is a dead tuner mate, Id check the power supply first but with my experience Id say its a dead Tuner.. what revision is it buddy?

You could try just reseating it also in the slot first before you buy a new one..

[kamel22]

try a new power pack. Always 1st thing to try, lack of power going to the box can cause a whole host of problems.

what is power pack,how to check,and where to buy? sorry mate no idea on this still a newbie.

[kamel22]

has your dm800 got a fan fitted inside it?
what tuner do you have?

yes fan on it.

[kamel22]

Probably is a dead tuner mate, Id check the power supply first but with my experience Id say its a dead Tuner.. what revision is it buddy?

You could try just reseating it also in the slot first before you buy a new one..

rev L, also tried reseating but to no avail.how to check if power supply is not enough?

[micflair]

rev L, also tried reseating but to no avail.how to check if power supply is not enough?

Its gotta be a tuner problem mate, I personally cant see it being anything to do with the power supply.. Hmm another option - I recently lost a couple of transponders, had 0% signal on them. I reflashed my box and bingo everything was back on.. Thats your next step kid.

[kamel22]

Its gotta be a tuner problem mate, I personally cant see it being anything to do with the power supply.. Hmm another option - I recently lost a couple of transponders, had 0% signal on them. I reflashed my box and bingo everything was back on.. Thats your next step kid.

might as well try to re flash,let's see what will happen.Thanks mate.

[micflair]

might as well try to re flash,let's see what will happen.Thanks mate.

No probs, just let us know how it goes buddy.

[Rodbouy]

The power pack is your power supply.

I bought a dm800 and had the same problems you had, plugged it in to my dm500 power supply and worked fine.

I have also had problems when the power pack caused problems with my 500, with certain menus not displaying like sat find or motor setup.

People will automatically blame the tuner as the box is powering up but is the box aint getting the correct power then you will get problems.

Always eliminate the easiest things 1st and work back.

[smirnoff_rules]

Your router pay supply might be the same just to check . When l flash a box l just put the router power in , check the out put on your power pack and see if u have another one around about the same most modem as router r about the same out put


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[kamel22]

Thanks guys for all the reply,I am at work at the moment definitely will try all your advice tonight ,hoping it will resolve my prob. I will let you all know.

[kamel22]

The power pack is your power supply.

I bought a dm800 and had the same problems you had, plugged it in to my dm500 power supply and worked fine.

I have also had problems when the power pack caused problems with my 500, with certain menus not displaying like sat find or motor setup.

People will automatically blame the tuner as the box is powering up but is the box aint getting the correct power then you will get problems.

Always eliminate the easiest things 1st and work back.

Half Sorted!!! Thank you very much for sharing your experience mate. Followed your advice regarding the power pack. Tried my dm500 power pack to my dm800 and it worked rightaway on my British sky dish but when I tried to connect the cable into my motor dish the light of the motor stays off, thus that means no supply of power going to the motor or I am missing something?

[Rodbouy]

Half Sorted!!! Thank you very much for sharing your experience mate. Followed your advice regarding the power pack. Tried my dm500 power pack to my dm800 and it worked rightaway on my British sky dish but when I tried to connect the cable into my motor dish the light of the motor stays off, thus that means no supply of power going to the motor or I am missing something?

Do they have the same power output ?

Least we getting there.