China Warranty return

[blueflash234]

seems like theres a good argument for buying in this country and paying the bit extra or dont buy a clone

[stigmata1823]

where is good to buy in this country and places people have used personally

[bluebottle]

Hi it cost around ?15 to send back, so far the post company have tried to delivery twice and failed twice! They say if they cant deliver the will return to me! Great help not! So I am stuck at the moment. I paid with credit card so this might be an avenue to go down to recover cost?? thanks

I'll be very interested in how this turns out, also could you post back how much it cost to ship the board back.

I also hope Ruby lives up to her words.

I ordered from the company that Tony works for and have had nothing but problems, ordered back in December and they've still not sorted things out for me. Just keep on giving me the run around, latest is they've posted the parts I need now twice, been given tracking numbers which don't track and I've received nothing.

For me that's Tony and that associated company are definitely off my list, think I'll give Ruby a try next.

[94941]

Keep us updates.
Im eager to buy a clone duo from china but am waiting to see how your situation is handled.

[mdt]

Hi it cost around ?15 to send back, so far the post company have tried to delivery twice and failed twice! They say if they cant deliver the will return to me! Great help not! So I am stuck at the moment. I paid with credit card so this might be an avenue to go down to recover cost?? thanks

did you send the board back to the address on the invoice??? if so theres no such address as i did the same thing and never got my faulty tuner back... it took me 6 weeks and paypal threats also. imo i wouldnt touch them, regards mdt

[bluebottle]

thanks but no I sent it to the address given to me by Ruby. I am still waiting to hear back from her if she got it!
Cheers

did you send the board back to the address on the invoice??? if so theres no such address as i did the same thing and never got my faulty tuner back... it took me 6 weeks and paypal threats also. imo i wouldnt touch them, regards mdt

[IAmATeaf]

Jesus and I thought Ruby was one of the good guys, here's hoping it's just a simple clerical mistake.

[micflair]

thanks but no I sent it to the address given to me by Ruby. I am still waiting to hear back from her if she got it!
Cheers

Im confused. You said you had ordered from the company that Tony works for.. thats Yaoxcin. Ruby doesn't work for them.. You said that you had sent it back to Ruby.. Im super confused now..

Ive never had a problem with Tonys, Tina and co. Had many a box from them with no problem until yesterday when I recieved a dead dm800. Gotta send it back now, what a pain in the ass it is to send back grr!

[IAmATeaf]

Im confused. You said you had ordered from the company that Tony works for.. thats Yaoxcin. Ruby doesn't work for them.. You said that you had sent it back to Ruby.. Im super confused now..

Ive never had a problem with Tonys, Tina and co. Had many a box from them with no problem until yesterday when I recieved a dead dm800. Gotta send it back now, what a pain in the ass it is to send back grr!

This is when it all goes wrong, I've never ever had a problem with Tony and co which is why I kept on using them, things went pear shaped with my last order but some bully bot tactics and threats sorted that out for me luckily but it's still put me off from either using or recommending them now.

I think I helped to throw this thread off at a tangent, the OP mentions Ruby is his first post, it was me that had problems with Yaoxin.

[micflair]

This is when it all goes wrong, I've never ever had a problem with Tony and co which is why I kept on using them, things went pear shaped with my last order but some bully bot tactics and threats sorted that out for me luckily but it's still put me off from either using or recommending them now.

I think I helped to throw this thread off at a tangent, the OP mentions Ruby is his first post, it was me that had problems with Yaoxin.

Ahh right my bad!

Hope I dont have any problems with Tony. My box wont give me an IP to flash it after the standard holding down the button at the front procedure. The display is unreadable and all over the place via the scart and dvi, and to top it off the IR sensor is not working. Never had a problem with them before so giving them the benefit of the doubt and hoping to get it replaced. Only problem is sending it back is going to cost me about 40quid, and Tony is asking me to try this that and the other first.. Ive had about 30 from them so far and no my way around them inside and out - this one is gone beyond any kind of repair. The only downfalls of ordering from China is repair or replacement in this exact circumstance.. damn!

[IAmATeaf]

Ahh right my bad!

Hope I dont have any problems with Tony. My box wont give me an IP to flash it after the standard holding down the button at the front procedure. The display is unreadable and all over the place via the scart and dvi, and to top it off the IR sensor is not working. Never had a problem with them before so giving them the benefit of the doubt and hoping to get it replaced. Only problem is sending it back is going to cost me about 40quid, and Tony is asking me to try this that and the other first.. Ive had about 30 from them so far and no my way around them inside and out - this one is gone beyond any kind of repair. The only downfalls of ordering from China is repair or replacement in this exact circumstance.. damn!

If you have a spare/same box then have you tried swapping over the front panels, could just be that that's dodgy in which case could get them to send out a new front panel, would save you posting the box back.

[smoggie]

Ahh right my bad!

Hope I dont have any problems with Tony. My box wont give me an IP to flash it after the standard holding down the button at the front procedure. The display is unreadable and all over the place via the scart and dvi, and to top it off the IR sensor is not working. Never had a problem with them before so giving them the benefit of the doubt and hoping to get it replaced. Only problem is sending it back is going to cost me about 40quid, and Tony is asking me to try this that and the other first.. Ive had about 30 from them so far and no my way around them inside and out - this one is gone beyond any kind of repair. The only downfalls of ordering from China is repair or replacement in this exact circumstance.. damn!

Must be more than a hobby for you then

[billy2]

seems like theres a good argument for buying in this country and paying the bit extra or dont buy a clone

dont know about that i sent my box back to ukdream shop 2 times now and still having probs with the tuner sent him pms and emails and he still wont reply and if your box goes tits up after 30 days he will send it back to china for repair over 3mths i had to wait the last time i sent it back in the end i got tuner my self and fixed it, so dont be fooled by buying in the uk

[micflair]

If you have a spare/same box then have you tried swapping over the front panels, could just be that that's dodgy in which case could get them to send out a new front panel, would save you posting the box back.

I get that bit for the IR sensor, but how would that fix the no display on the TV and ethernet port? I think the thing is dead in the water, Ive spent enough time messing about with it now - its going back! haha

[micflair]

Must be more than a hobby for you then

How do you work that out? I buy em for my mates who wanna get on board the hobby. And then when the family come round and see you watching 3pm footy.. ugh there on board also. haha