Tuner Configuration Problem

[Gary K]

Hey guys.

I am very new to this, so having a little bit of trouble.

I installed the Dreambox yesterday and I was very happy watching TV all night, it worked perfectly.

I have come to it today, and it is now coming up with the error message "Service Unvailable, Check Tuner Configuration". I have checked the tuner configuration but I am not really sure what I am looking for. Could someone help me please?

[cboyer]

i scan 13.0 hotbird and 28.2 but if it was working fine last night could it not be the wind or something moving the dish?

[Gary K]

On Choose Tuner it is reading...
Tuner A: Alps BSBE2 (DVB-S2)
Advanced

I select that Tuner and it then gives me the option of "Advanced", "Simple", or "Nothing Connected" in the Configuration Mode.

Im guessing I need to choose Advanced? In the Satellite Option, I can choose between All Satellites 1, All Satellites 2, All Satellites 3, or All Satellites 4.

This has confused me because on my guide it shows the following...

Select the Menu button on the Remote Select Setup, Service Searching, Tuner Configuration
TUNE = manual
Transponder Satellite = Astra2 / Eurobird 1(28.2E)
System = DVB-S
Frequency =- 11836
TUNE = manual Transponder
Satellite = Astra2 / Eurobird 1(28.2E)
System = DVB-S
Frequency =- 11836
Inversion = Auto
Symbol Rate = 27500
Polarity = Horizontal
FEC = Auto
Transport Stream = 07d4
Sat Position = 282
Flags = 1
Transponder modulation = 1
System = 0

Tuner A:
BCM7356 DVB-S2 NIM (internal) (DVB-S2)

Tuner B:
BCM7356 DVB-S2 NIM (internal) (DVB-S2)

Configuration mode = Advanced
LNB = LNB2
Priority = Auto
LOF = Universal LNB
Voltage Mode = Polarization
Increased Volrtage = NO
Tone Mode = Band
Diseqc mode = None
Tone amplitude = 800 mv

Weather hasn't been that bad.

[maca]

Choose simple then scroll down single sattalite then choose 28.2e then press ok to scan ...

[Gary K]

Choose simple then scroll down single sattalite then choose 28.2e then press ok to scan ...

I have chosen simple config mode, and satellite is only showing "nothing connected".

[maca]

reboot the box and start again m8

[Gary K]

reboot the box and start again m8

Rebooted, and its still saying "nothing connected". The box/cables etc haven't been touched since yesterday when I set it up.

[mtv1]

was it windy last night ever think your dish moved ?

[maca]

Are you getting any fta channels ?

[Gary K]

was it windy last night ever think your dish moved ?

I was thinking that but the weather hasn't been that bad where I am. In the 15 years we've had a dish, we've never had a problem with it moving in bad weather. It is placed in an area where the wind can't really affect it.

[mtv1]

In the 15 years we've had a sky dish,

could be any number of things faulty lnb , dish alignment out

as my learned colleague said try and old fta box see if bbc is coming in let us know thanks

[Gary K]

In the 15 years we've had a sky dish,

could be any number of things faulty lnb , dish alignment out

as my learned colleague said try and old fta box see if bbc is coming in let us know thanks

I have just tried my old fta box from my bedroom and it is working fine, so I don't think it is the dish. I am losing the will to live

[tassos]

Hi I got the same problem and I get the same response (no channels found), and I got another box that plays very well, I wonder if it could be the sim card faulty as I had the box recently, any help will be appreciated thanks