Tuner A: (empty) nothing. Tuner works in another DM800 but not found on setup. HELP!

[n4cer]

update chaps,, new tuner sorted it, comparing the new and old tuner looks like the capacitor had leaked as it had black stuff surrounding it on the tuner board which i thought was glue, had i knew i would have changed the cap first, i will order a cap and solder it i to the old tuner to see if it was the problem and keep it as a spare.!

Hi i have got same problem with black stuff suurounding capacitor and board, ordered new board and waiting for it to arrive.
Might try and get a new capacitor and resolder then have spare tuner

[boogie]

Hi i have got same problem with black stuff suurounding capacitor and board, ordered new board and waiting for it to arrive.
Might try and get a new capacitor and resolder then have spare tuner

let us know how it goes

[baplad]

Having the same issue with a new dm800 hd clone,

My other one is working flawlessly,

Both flashed with Open Pli latest image, tested with the current working dm800's psu and still get the same issue?


Can anyone tell me how I re-seat the tuner?

Is there a helpful guide anywhere showing how to take it out?


Any help would be good!

[n4cer]

Having the same issue with a new dm800 hd clone,

My other one is working flawlessly,

Both flashed with Open Pli latest image, tested with the current working dm800's psu and still get the same issue?


Can anyone tell me how I re-seat the tuner?

Is there a helpful guide anywhere showing how to take it out?


Any help would be good!

You need to take the back cover off, then carefully pull the tuner out of its connector at the side, really easy but be careful not to touch the PCB on the tuner with your fingers, say this as a precaution dont want you damaging the board.
Hope this helps
N4

[reddevil157]

Having the same issue with a new dm800 hd clone,

My other one is working flawlessly,

Both flashed with Open Pli latest image, tested with the current working dm800's psu and still get the same issue?


Can anyone tell me how I re-seat the tuner?

Is there a helpful guide anywhere showing how to take it out?


Any help would be good!

[ame=http://www.youtube.com/watch?v=FwGz84eL2LU]Smontare Dreambox dm800hd e montare la ventolina - YouTube[/ame]

[Planski]

Hello
i see this treat is old but i have same problem with my dm 800 , my son by mistake hitted hard reset button and after that Tuner A ( empty).
I try it with another tuner is the same , i try my tuner on other dm800 is working normally.
I find the scheme and i measure tuner conecctor on motherboard and is ok .
I have try it 6,7 diferent images (bl76c to bl84d) but still no luck , i install images tru dream up and by rs232 cable and still same .
I have read someware that meaby tuner drivers are problem .
Where to find , to change the drivers to try something and to fix this problem , or if someone fix this same problem to tell me how he fix it .
Thanks in advance

[toysoft]

The best tip is to install an image that is compatible with the sim in your box. So check the sim and then flash an image that is compatible with your sim, then all will be resolved.

TS