Tuner A: (empty) nothing. Tuner works in another DM800 but not found on setup. HELP!

[toysoft]

The best tip is to install an image that is compatible with the sim in your box. So check the sim and then flash an image that is compatible with your sim, then all will be resolved.

TS

[Planski]

Hello
i see this treat is old but i have same problem with my dm 800 , my son by mistake hitted hard reset button and after that Tuner A ( empty).
I try it with another tuner is the same , i try my tuner on other dm800 is working normally.
I find the scheme and i measure tuner conecctor on motherboard and is ok .
I have try it 6,7 diferent images (bl76c to bl84d) but still no luck , i install images tru dream up and by rs232 cable and still same .
I have read someware that meaby tuner drivers are problem .
Where to find , to change the drivers to try something and to fix this problem , or if someone fix this same problem to tell me how he fix it .
Thanks in advance

[reddevil157]

Having the same issue with a new dm800 hd clone,

My other one is working flawlessly,

Both flashed with Open Pli latest image, tested with the current working dm800's psu and still get the same issue?


Can anyone tell me how I re-seat the tuner?

Is there a helpful guide anywhere showing how to take it out?


Any help would be good!

[ame=http://www.youtube.com/watch?v=FwGz84eL2LU]Smontare Dreambox dm800hd e montare la ventolina - YouTube[/ame]

[n4cer]

Having the same issue with a new dm800 hd clone,

My other one is working flawlessly,

Both flashed with Open Pli latest image, tested with the current working dm800's psu and still get the same issue?


Can anyone tell me how I re-seat the tuner?

Is there a helpful guide anywhere showing how to take it out?


Any help would be good!

You need to take the back cover off, then carefully pull the tuner out of its connector at the side, really easy but be careful not to touch the PCB on the tuner with your fingers, say this as a precaution dont want you damaging the board.
Hope this helps
N4

[baplad]

Having the same issue with a new dm800 hd clone,

My other one is working flawlessly,

Both flashed with Open Pli latest image, tested with the current working dm800's psu and still get the same issue?


Can anyone tell me how I re-seat the tuner?

Is there a helpful guide anywhere showing how to take it out?


Any help would be good!

[boogie]

Hi i have got same problem with black stuff suurounding capacitor and board, ordered new board and waiting for it to arrive.
Might try and get a new capacitor and resolder then have spare tuner

let us know how it goes

[n4cer]

update chaps,, new tuner sorted it, comparing the new and old tuner looks like the capacitor had leaked as it had black stuff surrounding it on the tuner board which i thought was glue, had i knew i would have changed the cap first, i will order a cap and solder it i to the old tuner to see if it was the problem and keep it as a spare.!

Hi i have got same problem with black stuff suurounding capacitor and board, ordered new board and waiting for it to arrive.
Might try and get a new capacitor and resolder then have spare tuner

[boogie]

update chaps,, new tuner sorted it, comparing the new and old tuner looks like the capacitor had leaked as it had black stuff surrounding it on the tuner board which i thought was glue, had i knew i would have changed the cap first, i will order a cap and solder it i to the old tuner to see if it was the problem and keep it as a spare.!

did you get the capacitor fixed?does the tuner now work again?
interesting thread would be made great by a conclusion

cheers

[yamar1]

update chaps,, new tuner sorted it, comparing the new and old tuner looks like the capacitor had leaked as it had black stuff surrounding it on the tuner board which i thought was glue, had i knew i would have changed the cap first, i will order a cap and solder it i to the old tuner to see if it was the problem and keep it as a spare.!

[iggy]

I had the exact same problem on my 800hd.

I tried numerous things like new images, flashing bootloader before image, reloading different channel lists.

After a serious pain in the stones I ordered a new tuner and all is good again.

[yamar1]

well guys ordered a new tuner after trying everything, il update thread when it arrives from china.

[yamar1]

new power pack didnt work either,, new tuner to be ordered i think.

[yamar1]

Hi. Just had the same problem after flashing the box with Dream Elite Tuner A empty.
After hours of reading and searching the web my research pointed to a faulty PSU.
Look very carefully at the display light on your box and if it doesn't appear as bright
as it use to be then you could have a power supply problem.
I had a PSU lead from an old cable box that i swapped with and it solved the Tuner A
empty error.
Just to convince myself i had solved my problem i repeatedly swapped the PSU leads and got the
same results. Faulty PSU.

think il look into this, thanks

[HILLEN]

Hi. Just had the same problem after flashing the box with Dream Elite Tuner A empty.
After hours of reading and searching the web my research pointed to a faulty PSU.
Look very carefully at the display light on your box and if it doesn't appear as bright
as it use to be then you could have a power supply problem.
I had a PSU lead from an old cable box that i swapped with and it solved the Tuner A
empty error.
Just to convince myself i had solved my problem i repeatedly swapped the PSU leads and got the
same results. Faulty PSU.

[yamar1]

exact same prob with mine after unplugging box for a few days, previously box has been flawless for a couple of years.