tuner issues

[digicon]

It could be absolutely anything dish alignment, Cable problem, Motor Problem etc....

[trance]

however in ViX we have added a feature we are not worthy

had a problem with a vu+ duo turned out to be the dish slightly out sd and hd thanks for your help

what was the problem, as my vu randomly loses signal

[mdt]

Right, installed Catseye bouquets, i can see all the different folders ie sky uk movies, sky uk sports which all work correctly, however when i choose a different satalite ie hotbird 6 and choose sky italia news there are no channels available not even fta, and this is the same with all other satalites. What am i doing wrong ?

are your usals settings correct for your area??? regards mdt

[Bumsrus]

Don't think it is a motor problm as I can go to positioner settings and can manually move the dish by searching east or west etc,

Is there a way I can check the usals settings as an installer set it up for me?

[Bumsrus]

Not sure if this could be the reason but when I enter my Longitude = -2.1926, I don't seem to have a minus symbol . Could this be causing the problem ?

[digicon]

Not sure if this could be the reason but when I enter my Longitude = -2.1926, I don't seem to have a minus symbol . Could this be causing the problem ?

If your Longitude is -2.1926 then in your settings you will see it has a 6 figure combination 000.000. so you enter it as 002.192 in your settings

[Bumsrus]

Ok thanks digicon. That's not the issue then as that's the way I have it set .

[benny/9]

what i'm going to say had me thinking this
sounds strange but is it worth trying?
on anouther forum a few had the problem
with usuals on the clone duo and one said
he got his working by first setting the tuner
to advanced for diseqc 1.2 setting that up
and numbering all the sats he wanted.
then he change the tuner to simple and possitioner
and typed his long/lat settings in, and after loading a
channel list the motor found every sat

[Bumsrus]

Thanks Benny/9 will give ur suggestion a go , but before I'm going to try and swap the coaxial cable over just incase iv put them into the wrong ports in the receiver . I have posted this in another forum which just gives a bit more detail about the problem I am having .

Hi guys hope u can help, I have a Motorised dish connected to my duo, an installer did the fitting but couldn't get the tuners to scan so left with just a dish up saying its fully working but need to play around with the settings to get it to work. He says It has been set up using usals.

Settings I have :
Tuner a:
config mode - simple
Mode positioner
Long(entered from satsig)
Lat ( entered from satsig)

Tuner B: set to second cable of Motorised

When auto scanning I was getting no channels so i have tried a simple search on single
28.2 eurobird
diseqc - no

and this picks up all channels expected in the region of 1051


however when I use the settings above for the Motorised dish all I seem to pick up are the standard uk channels and no foreign fta . I installed Catseye bouquets, i can see all the different folders ie sky uk movies, sky uk sports which all work correctly, however when i choose a different satalite ie hotbird 6 and choose sky italia news there are no channels available not even fta, and this is the same with all other satalites. What am i doing wrong ?

[Bumsrus]

Quick question ... Let's just say my usals have not been set up correctly , could this result in the satfinder locating each satellite, establishing a lock however when I do an automatic scan the only channels found are uk ones ie 1060 total services found ?

[digicon]

If your USALS settings are not correct and your only finding UK channels all the time it seems to me that your dish is stuck on 28.2? east.

Listen mate your best bet is to call the installer back and get him to sort it after hearing something being said like this it appears another 10 gallon hat has rode out of dodge.

an installer did the fitting but couldn't get the tuners to scan so left with just a dish up saying its fully working but need to play around with the settings to get it to work. He says It has been set up using usals.

[dell_xps]

Can someone who has a motorised sat set up give the guy the exact settings they have on tuner A and tuner B please, and any other settings he needs to change, thank you :-)