3 dongle---no network

[krazylegz]

does anyone use 3 mobile broadband?

i have the ZTE MF627 huwaei dongle, it installs ok but when i open 3 connect it says initialising, then just says "no network".

i no there is a good network here as i get full bars HSDPA on my phone, my mate also has exactly the same problem, my lappy is on windows 7 and his is on vista

[davieboy.rfc]

ive got 1 of those 3 dongles & im using vista , mines workin fine m8y.

[dctyper]

yeh, my sister has this problem, installs fine but wont connect even though it has a good signal

[manxspud]

Hi @krazylegz... Is this dongle flashed to use the o2 iphone sim card? If it is you can change the settings in the telstra turbo manager to work with a 3 sim card...

[krazylegz]

no mate its not flashed as i use my mobile sim card in it as i have the internet bundle.

i suspect its to do with drivers, so have been looking for the latest dashboard to manaully download it but not having much luck at the minute

[smoggy]

does the dongle show as working OK in device manager

[thommo]

howdy mr legs,

sounds like the settings are wrong or have not been setup. what you got in the settings at the min?

[donish]

excellent this helped me out

[ticticboom]

excellent this helped me out

in what way did this help ?

[krazylegz]

sorry people forgot to update this, i eventually got it connected by uninstalling it the installing it a few times and one time it connected , then it wanted to download an update straight away so i let it now it has the new blue dashboard on the laptop and i've never had that problem again

[daithi]

they can be tricky little things, my o2 works fine but my sisters o2 wont work in my computer unless i uninstall and reinstall the software from the dongle for some reason
tried 3 and vodafone where i live and had bad signal the o2 works well though

[ruudvandan]

in what way did this help ?

it helped him get his post count up so he could download somat!

[TheGodfather]

I had this problem on Win7 earlier.

I simply uninstalled, then reran the install under XP SP2 compatability.

[robins3929]

Hi to all those with problem getting network on 3 dongle ZTE.
I had same trouble after installing Service Pack 2 on Vista.
Found the only way I could connect was by uninstalling then reinstalling dongle software each time I rebooted laptop.
I have just noticed that after uninstalling 3 software that there is some other software for the dongle under ZTE.
I uninstalled that, then when I reinstalled software the drivers were reinstalled for the modem.
After software had loaded I received same message "No Network" so pulled dongle out, waited a few seconds, reinserted dongle into usb - and to my amazement it worked!!
I then disconnected, removed dongle and restarted laptop.
After reboot I initialised the 3 software, then inserted dongle and nearly fell off my chair when software scanned and found network and allowed me to connect.

So to recap, just uninstall 3 software, then scroll down and uninstall ZTE. Now reinstall dongle software and ZTE drivers reinstall.
If No Network is displayed remove dongle for a few seconds, then reinsert.
That's it, at least it seems to have worked for me.

Hope this helps

[AndrewSW]

Thank you very much. I've tried this and am hopeful that it has solved the problem with my 3 dongle and Vista SP2 (I won't know fully until I've re-booted over a few days).

I've been struggling to find a solution to this so thank you very much.

(Before re-installing the software I also searched and deleted files beginning 'wilog' - there was one in my pre-fetch folder).

Of course, if I have further problems I shall come back