Lost channels on The Box Super USB

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  • cactikid
    V.I.P. Member
    • Sep 2008
    • 12017

    #16
    3.7 Software is for VM boxes only NOT Starview ect


    *Set to receive new cards = Assumption based on N3 stream being present

    *Receiving new cards = Fact

    *Note: info on this list is subject to change



    Current areas on 3.7

    *Set to receive new cards = Assumption based on N3 stream being present

    *Receiving new cards = Fact

    *Note: info on this list is subject to change



    Current areas on 3.7

    - Aylesbury
    - Barnsley
    - Bedfordshire including Bedford Sandy, Biggleswade, Dunstable, Luton (Set to receive new cards)
    - Bells Hill
    - Bolton
    - Bradford (Set to receive new cards)
    - Brighton
    - Casltford (Set to receive new cards)
    - Chesham
    - Cheshire including Warrington, Widnes
    - Chiltern Hills
    - Cleethorpes
    - Coventry (Set to receive new cards)
    - Croxley Green
    - Derbyshire (Set to receive new cards)
    - Dorset including Bournemouth, Poole (Receiving new cards)
    - Dunbartonshire in Scotland
    - Dundee in Scotland
    - Durham
    - East Anglia
    - Essex including Harlow (Romford, Ilford, Rainham receiving new cards)
    - Falkirk in Scotland
    - Fife in Scotland
    - Gateshead
    - Glasgow in Scotland
    - Grimsby (Set to receive new cards)
    - Halifax (Set to receive new cards)
    - Hampshire including Gosport, Aldershot, Farnborough
    - Harrogate
    - Hartlepool
    - Hertfordshire including Stevenage, Hemel Hempstead, Bishops Stortford Watford, Rickmansworth South Hertfordshire, (Hitchin, Letchworth, St Albans, Ware, Hertford, Hoddesdon, Cheshunt, receiving new cards)
    - High Wycombe
    - Horley
    - Huddersfield (Receiving new cards)
    - Humberside
    - Immingham
    - Keighley (Set to receive new cards)
    - Kent including Swanley, Bexley, Ashford, Dartford, Dover (Receiving new cards)
    - Kirklees including Dewsbury, Batley (Receiving new cards)
    - Lancashire including Chorley, Preston, Burnley, Nelson, Accrington, Colne, Blackburn
    - Leeds
    - Leicestershire (Set to receive new cards)
    - Lincolnshire (Set to receive new cards as part of Nottingham headend)
    - Liverpool
    - London 41050 including Harrow, Wembley, Lewisham (East London, South London, Seven Kings receiving new cards)
    - Lothian in Scotland including Edinburgh city
    - Manchester including Swinton, Salford, Stretford, Stockport, Wigan
    - Middlesbrough
    - Middlesex including Staines
    - Newcastle
    - Newcastle-under-Lyme
    - North & South Lanarkshire in Scotland
    - North Shields
    - Norwich (Set to receive new cards)
    - Nottinghamshire (Set to receive new cards)
    - Oldham
    - Paisley in Scotland
    - Peterborough
    - Portsmouth (Receiving new cards)
    - Reading
    - Rotherham
    - Rugby (Set to receive new cards)
    - Scun'thorpe
    - Sheffield
    - Solent (Set to receive new cards)
    - Southampton
    - South Humberside (Set to receive new cards as part of Nottingham headend)
    - South Shields
    - South Tyneside
    - St. Helens
    - Stockton-on-Tees
    - Stoke-on-Trent
    - Sunderland
    - Surrey including Guildford, Woking, Frimley, Farnham, Camberley, Epsom
    - Sussex including Crawley (Receiving new cards)
    - Teesside
    - Tonbridge including Tonbridge wells, Edenbridge, Lower Surrey (Set to receive new cards)
    - Uddingston in Scotland
    - Wirral
    - York


    Areas switched over to Nagra 3

    - Aylesbury
    - Chesham
    - Chiltern Hills
    - Harrogate
    - Leeds
    - Rickmansworth
    - South Hertfordshire
    - St Albans (excw parts only)
    - Watford
    - York


    01/12/09, 05:43 PM - last edited on 18/02/10, 05:52 PM

    Virgin Media has started to send out new smartcards to its TV customers, currently we're sending them to customers in Watford, Seven Kings, Kirklees, Wessex-Poole and Ashford. The new smartcard is easy to swap with the old - find out how at Switching your Smart Card.

    The new smartcard is important. It works differently to the old card, and uses newer technology which will form part of a range of exciting new digital TV services from 2010 and onwards, including more HD channels, new TV on demand features and of course we’re also working on integrating TiVo into our TV service too!

    Customers in the Watford, Seven Kings, Kirklees, Wessex-Poole and Ashford should have already received their new cards (or will be recieving them soon) and it’s important your old card is swapped out as soon as possible. Over the next few days, in the regions listed, we’ll be turning off some of the older TV signals on our network so if you haven’t swapped the card yet, please do so as soon as you can to ensure an uninterrupted service.

    If you are in the Watford, Seven Kings, Kirklees, Wessex-Poole or Ashford areas and think you need a new smartcard please head to Switching your Smart Card and check our frequently asked questions (FAQ).

    If you’re not in one of the regions listed, don’t panic, everyone will be getting a new smartcard. We’ll be going around the country region by region as we upgrade our TV service, and we’ll be in touch by post when it’s your turn. In the meantime, don’t worry there won’t be any changes to your TV service until that time.

    Comment

    • bonobo
      Newbie
      • Feb 2010
      • 2

      #17
      Originally posted by larryoke
      First of all you need to look in the general cable section to make sure your area has not gone to n3 if it has go no further, your box is toast, if not read on!!!
      Menu > factory settings > 0000 > ok
      english > installation > auto scan on your service provider
      once completed press exit.
      menu > 1570 > keycode on > press ok on default > exit to a $ channel & leave to update
      Yea ive done all that myself with still no luck im still getting all channels and text just no picks.

      time to update the box softwear?

      or just wait a while and try it all again?

      thanks

      Comment

      • hypersonic
        Banned
        • Dec 2008
        • 254

        #18
        Lost Channels on SV4

        If you are on TW and on Firmware other than ver 1.12 - upgrade to ver 1.12 and everything should return to normal - Factory reset/auto scan/menu/1570/k*ycode ON only if necessary.

        Comment

        • grovsey
          Member
          • Dec 2009
          • 47

          #19
          how do you know what firmware your on as i lost alot of channels tried re-setting ect and anything with a $ next to it wont work and i lost alot of sports ect
          im in merseyside hope someone can help me
          Last edited by grovsey; 26 February, 2010, 16:35.

          Comment

          • hypersonic
            Banned
            • Dec 2008
            • 254

            #20
            Lost Channels on SV4

            To find Firmware version - Menu/system setup/system information

            Comment

            • grovsey
              Member
              • Dec 2009
              • 47

              #21
              mine says
              the box super
              API VER 8.02e_E
              30.nov.2008

              Comment

              • hypersonic
                Banned
                • Dec 2008
                • 254

                #22
                lost Channels on SV4

                Grovsey
                Are u sure it is The Box Super USB or Starview 4 u have ?
                Last edited by hypersonic; 26 February, 2010, 21:21. Reason: Members name

                Comment

                • grovsey
                  Member
                  • Dec 2009
                  • 47

                  #23
                  Originally posted by hypersonic
                  Grovsey
                  Are u sure it is The Box Super USB or Starview 4 u have ?
                  on the front it says THE BOX super

                  Comment

                  • boomer39
                    DK Veteran
                    • Dec 2008
                    • 2818

                    #24
                    Originally posted by grovsey
                    on the front it says THE BOX super
                    its an sv3 mate, firmware is ok....
                    YNWA..

                    Comment

                    • boomer39
                      DK Veteran
                      • Dec 2008
                      • 2818

                      #25
                      Originally posted by JoK
                      You have a starview3 aka theboxsuper

                      latest f/w is 8.04e

                      In downloads or red stickies top of starview section.

                      JoK
                      hi, jok.had 8.02 on mine since nov 2008. no probs..
                      YNWA..

                      Comment

                      • grovsey
                        Member
                        • Dec 2009
                        • 47

                        #26
                        hi got them all back today ,i had a splitter on mine going to 2 box's so i unplugged one of them and got over 300 channels back

                        Comment

                        • grovsey
                          Member
                          • Dec 2009
                          • 47

                          #27
                          Originally posted by JoK
                          Hi m8, was just pointing him to latest f/w, my m8 has 8.02 on his and he has no probs too.

                          All peeps are panicking cos of nag3.

                          No free tv soon

                          JoK
                          card sharing will be the future

                          Comment

                          • boomer39
                            DK Veteran
                            • Dec 2008
                            • 2818

                            #28
                            Originally posted by grovsey
                            card sharing will be the future
                            yeh, credit cards!!!!!
                            YNWA..

                            Comment

                            • ste6996
                              Newbie
                              • Feb 2010
                              • 9

                              #29
                              lost all starview 2usb chanels how do i get codes and put them in

                              Comment

                              • cactikid
                                V.I.P. Member
                                • Sep 2008
                                • 12017

                                #30
                                try a factory reset 0000 to delete,auto scan your provider,then when channels found exit out then press menu1570,enable keycode and exit out to a sly channel.

                                Comment

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