sky cancelled my subscription

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  • jazz99london
    Newbie
    • Feb 2011
    • 17

    #1

    sky cancelled my subscription

    Dear guys
    I got this e-mail from sky tv from their antipiracy department and now they cancelled my account:

    "This email is an automated response, please be advised that this mailbox is only monitored during normal working hours 9am to 5pm Monday to Friday

    Dear Customer,

    We have recently been forced to cancel your Sky agreement and services.

    The reason for this is that we have reason to believe that your account and viewing card have been used unlawfully and in breach of the terms and conditions of your Sky digital subscription contract, specifically in a way that permits the illegal sharing of Sky content. In addition to being a breach of contract, [your] use of Sky equipment in this manner is fraudulent and a criminal offence.

    The unlawful use in question entitles us to terminate our agreement with you without notice, which we have done. Any outstanding payments due to Sky under the terms of your digital subscription contract will be taken or raised in the usual way.

    We require you to return the viewing card, which is Sky's property, to the address detailed below.

    If you believe that an error has been made or if you have any questions in relation to this, please write to the following address, clearly stating your reasons. Please note that we will be unable to consider any claim of error unless your viewing card is returned to us.

    British Sky Broadcasting
    c/o Group Security
    Intelligence & Investigations Department
    Grant Way
    Isleworth
    Middlesex
    TW7 5QD

    Sky reserves all of its legal rights in relation to your conduct.

    Yours faithfully."

    Has anyone else had this letter and have they been able to challenge with sky have their accounts re-instated.

    I had 2 sky box.....1 hd and one normal
    i no telephone line
    i had it installed at my office
    i still get the asian channels but all my sky services suspended

    can anyone help and challenge this
    please come back with update
  • chris31560
    DK Veteran
    • Feb 2010
    • 912

    #2
    hi m8, is wot sky said true r u screwing there system?? if so u need to be very carefull in wot u do next, ie u know wot they will do to the card once they have it back, but if ur legit uve nothing to worry about..

    A LITTLE THANX GOES A LONG WAY


    Comment

    • jazz99london
      Newbie
      • Feb 2011
      • 17

      #3
      sky cancelled my subscription

      thanks mate

      well i have not done anyhting to the card itself but used the card in the card reader so do not know if they can find out any details from that. but i need to tackle in a way that i am able to get my service back.

      thanks

      Comment

      • Adam_UK
        DK Veteran
        • Nov 2009
        • 464

        #4
        if you share sky then don't return the card or retun iot damaged. They'll read the chip on the card which logs everything

        Comment

        • MrFug
          DK Veteran
          • May 2008
          • 880

          #5
          Originally posted by jazz99london
          thanks mate

          well i have not done anyhting to the card itself but used the card in the card reader so do not know if they can find out any details from that. but i need to tackle in a way that i am able to get my service back.

          thanks
          So you were sharing the card? What is your ISP? Did you sell the share?

          Sent from my GT-I9100 using Tapatalk

          Comment

          • dctyper
            V.I.P. Member
            • Jun 2008
            • 2539

            #6
            how would the card log anything on it?

            the sky box is a reader, so how would it write data to it?

            dc
            Wavefield Ds 55cm at 13E 19E and 28E receiving everything out there on 2 dm800hd

            previous life dm800hd and 500c on cable screw you nag3


            Comment

            • RuberDuck
              Banned
              • Sep 2010
              • 1724

              #7
              Originally posted by dctyper
              how would the card log anything on it?

              the sky box is a reader, so how would it write data to it?

              dc
              how do you think the new entitlements are saved onto the card in a sky box ?

              Comment

              • zaf786
                V.I.P. Member
                • Apr 2008
                • 327

                #8
                Originally posted by RuberDuck
                how do you think the new entitlements are saved onto the card in a sky box ?
                This is intresting some people have their cards in omnikey readers and they update entitlment using mgcamd never touch the original stb how can a card reader write data to a card

                Comment

                • setfiretorain
                  DK Veteran
                  • Jul 2010
                  • 934

                  #9
                  I agree with DC typer, I honestly don't think sky can red details from it, As stated just snap it half way through chip just incase, claim a postal error might have made it happen.

                  Regards.
                  '"If you can't make decisions in life, you're a bloody menace. You'd be better becoming an MP!"
                  Quote from Mr Shankly, YNWA, JFT96

                  Sat Boxes
                  Spiderbox 7000 HD with " gift "
                  Dreambox 500s.

                  Dishes
                  1.1 Motorised triax satellite dish single LNB.
                  Sky minidish self fitted.

                  Comment

                  • zaf786
                    V.I.P. Member
                    • Apr 2008
                    • 327

                    #10
                    Originally posted by jazz99london
                    Dear guys
                    I got this e-mail from sky tv from their antipiracy department and now they cancelled my account:

                    "This email is an automated response, please be advised that this mailbox is only monitored during normal working hours 9am to 5pm Monday to Friday

                    Dear Customer,

                    We have recently been forced to cancel your Sky agreement and services.

                    The reason for this is that we have reason to believe that your account and viewing card have been used unlawfully and in breach of the terms and conditions of your Sky digital subscription contract, specifically in a way that permits the illegal sharing of Sky content. In addition to being a breach of contract, [your] use of Sky equipment in this manner is fraudulent and a criminal offence.

                    The unlawful use in question entitles us to terminate our agreement with you without notice, which we have done. Any outstanding payments due to Sky under the terms of your digital subscription contract will be taken or raised in the usual way.

                    We require you to return the viewing card, which is Sky's property, to the address detailed below.

                    If you believe that an error has been made or if you have any questions in relation to this, please write to the following address, clearly stating your reasons. Please note that we will be unable to consider any claim of error unless your viewing card is returned to us.

                    British Sky Broadcasting
                    c/o Group Security
                    Intelligence & Investigations Department
                    Grant Way
                    Isleworth
                    Middlesex
                    TW7 5QD

                    Sky reserves all of its legal rights in relation to your conduct.

                    Yours faithfully."

                    Has anyone else had this letter and have they been able to challenge with sky have their accounts re-instated.

                    I had 2 sky box.....1 hd and one normal
                    i no telephone line
                    i had it installed at my office
                    i still get the asian channels but all my sky services suspended

                    can anyone help and challenge this
                    please come back with update
                    Did you update your card in orignal reciver for entitlement or they ran out

                    Comment

                    • dctyper
                      V.I.P. Member
                      • Jun 2008
                      • 2539

                      #11
                      Originally posted by RuberDuck
                      how do you think the new entitlements are saved onto the card in a sky box ?
                      fcuk knows but they deffo are readers not writers
                      Wavefield Ds 55cm at 13E 19E and 28E receiving everything out there on 2 dm800hd

                      previous life dm800hd and 500c on cable screw you nag3


                      Comment

                      • owenb
                        DK Veteran
                        • Sep 2008
                        • 703

                        #12
                        if he says he has sly bb i think we know whats happened lmfao

                        Comment

                        • Rizzy00
                          Member
                          • Apr 2011
                          • 50

                          #13
                          Originally posted by owenb
                          if he says he has sly bb i think we know whats happened lmfao
                          The same way Virgin caught their nawty customers

                          Comment

                          • owenb
                            DK Veteran
                            • Sep 2008
                            • 703

                            #14
                            yep ....rizzy00

                            Comment

                            • jazz99london
                              Newbie
                              • Feb 2011
                              • 17

                              #15
                              i always woudl put the card back into the original sky box on regular basis for updates. i am so fcked thinking how they could suss this that i am at a lost.

                              now some people say its the cccam2.2.1?

                              some say its due to the boxkey genrator?
                              some say the telephone needed top be in the back of the box?

                              Comment

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