it could be that there are problems with the installation, or its somehow been setup for spanish channels , but I doubt it
if it says the transponder already exists , then you cannot add it
in which case select the group first as 19e , then go into the menu and installation - channel search , change to manual scan from auto scan , press ok on the first transponder which on mine is 10788 , and select 12226 and below it you should see 27500 and H , and all channels and off
now press the red button and scan , and save
I believe its your newbieness and not knowing your box or how this works that is holding you back, rather than blame the satellite installation put in by professionals
if it says the transponder already exists , then you cannot add it
in which case select the group first as 19e , then go into the menu and installation - channel search , change to manual scan from auto scan , press ok on the first transponder which on mine is 10788 , and select 12226 and below it you should see 27500 and H , and all channels and off
now press the red button and scan , and save
I believe its your newbieness and not knowing your box or how this works that is holding you back, rather than blame the satellite installation put in by professionals
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