1100 purple light fix

[alex123]

power off box
conect null modem lead
run loader
com 1
click connect
power on box
select main code
then select your abs file from your pc (normal file you would put on usb stick )
click connect and will load file blue light will come back on best reflashing with usb again

[kunsoni]

Thank you for the loader.

But it still not detecting my box.

I'm using laptop with usb to serial connector, is it the case why it is not detecting?

[antsumner]

have you installed the driver m8 if not look here
USB to Serial Adapter driver downloads and documentation

[kunsoni]

Hi,

I can upload software on EX1000 without any problem but can't upload with this loader.

Can you please help as usb to serial adapter software is installed.

[alex123]

have you tried other port settings on the loader ,failing that try on another pc with com port
alex

[kunsoni]

hi I will try on friend's pc with com port

[rizone420]

I have tried to connect to the box through my laptop but it does not seem to work. There is communication but the Hyper Terminal screen does not show any logical characters. Previously when I used to connect my Eurovox EX5000 or the Max V it would bring up a screen automatically when we ran the application and pressed the upload button. There is nothing like this here. Can someone please guide me where I am going wrong or write down a step by step guide (what does you mean by 'Run Loader' .

[alex123]

I have tried to connect to the box through my laptop but it does not seem to work. There is communication but the Hyper Terminal screen does not show any logical characters. Previously when I used to connect my Eurovox EX5000 or the Max V it would bring up a screen automatically when we ran the application and pressed the upload button. There is nothing like this here. Can someone please guide me where I am going wrong or write down a step by step guide (what does you mean by 'Run Loader' .

I did write a step by step guide run means start or open loader ,
i have since found out the the loader wont work with windows 7 or vista 64bit ,i have only tried on xp
alex

[rizone420]

Many thanks for all who tried to help me, however, due to my stubborn mind I could not figure out what the instructions meant. I sorted it out ultimately just out of whim. However, just to help fellow members with my state of mind, I would like to give them a step by step guide to removing the Purple Light problem.
1- Power off box
2- Connect the Serial Cable to computer/laptop and box
3- Run the file Upgrade.exe
4. Make sure COM 1 is selected in the port setting.
5. Click Connect button.
6. Power on Box
7. Select Maincode (it was last in the list - in my case).
8. Use Browse option at bottom to go to the folder where your EX1100USB_091022.abs file is kept.
9. Highlight the file and click Connect, this will flash the box.
10. Connect the box to the TV like normal and search for the channels. All will appear without fail.

[kunsoni]

did you try this on your laptop.

And are you running xp or vista?

[kunsoni]

Can anyone please help?

Many thanks for all who tried to help me, however, due to my stubborn mind I could not figure out what the instructions meant. I sorted it out ultimately just out of whim. However, just to help fellow members with my state of mind, I would like to give them a step by step guide to removing the Purple Light problem.
1- Power off box
2- Connect the Serial Cable to computer/laptop and box
3- Run the file Upgrade.exe
4. Make sure COM 1 is selected in the port setting.
5. Click Connect button.
6. Power on Box
7. Select Maincode (it was last in the list - in my case).
8. Use Browse option at bottom to go to the folder where your EX1100USB_091022.abs file is kept.
9. Highlight the file and click Connect, this will flash the box.
10. Connect the box to the TV like normal and search for the channels. All will appear without fail.

[alex123]

Hi
sorry nothing we can do you really need to try on a pc with comport this will elminate the usb to serial convertor and if still wont connect it could be your box is faulty either psu or mainboard ive seen purple light on both but normally caused by usb flash
alex

[rizone420]

I am using XP on my Dell laptop and have managed to do it. The box is running fine after this. I still need to sort out the EPG issue which is annoying as I cannot see which programmes are coming next.

[amberman62]

Tried this and it dosent work.. says upgrade succesful but still the same problem..

[alex123]

Tried this and it dosent work.. says upgrade succesful but still the same problem..

it works 100% if the problem was caused when flashing your box but also in small amout of cases a faulty psu will also cause the purple light if this has happened to you then you need a new psu
alex