Tuner A: (empty) nothing. Tuner works in another DM800 but not found on setup. HELP!

[andy91]

I am having the same issue with a Blackhole image

If its a new box with the g tuner then dream elite wont work.
Try new enigma or nemisis they both work ok on the newer box.

Andy.

[toppercleary]

Tuner A: (empty) nothing.

same problem, tried few images, no luck. Trying to find that cap...

I am having the same issue with a Blackhole image

[stew86]

i had the same problem it was my power pack

[wil1971]

Had the same problem on my box, On mine it had blown l32 inductor on the underside of the mainboard, next to the tuner rail, Replaced the faulty unit and box now working great again. Got 5 pieces for under a fiver from fleabay.
(Type 261089476968 on fleabay search bar)
This fix takes about 10 minutes to do but you need a 15watt soldering iron with a fine tip as the inductor is tiny, and a steady hand.
Good luck.

[albakal]

capacitor l31

Hi, i have the same problem with a dm800 clone, tuner empty after flashing, before the tuner is working.

[croskam]

Here same problem. DM800SE works fine with OpenPli image, but after a software update (automatic) the tuner is empty. Nothing can be changed, a factory reset resolves the issue.
Before I had the same problem, after adding a (4th) additional dish, tuner becomes empty.

I wonder if I have a PSU problem, a bad capacitator or a wrong driver (hence the software update empties the tuner config).

Any clues ?

[Tdanish]

I had the same problem, and I was always flashing the image Nemesis or Opli followed by ssl84. When I changed to flashing the ssl84 followed by the image the problem was solved. There is something else I do after flashing and restarting the box, is that I go to factory reset and follow the start wizard till the end!
It worked for me I hope it will work for you.

[BOBO25]

Sane problem here but with a faulty power supply

[gafcaf]

no tuner -fixed-

hi, i had this same problem today after updating ssl82 to ssl84 and flashing with blackhole ramiMAHER patched, was working prior to flash so presumed it would have to be software/driver related, so i reflashed with dreamelite 3-0 ramiMaher patched for clones and tuner is back and in process of scanning as im typing , hopes this helps.

[skanxsta]

Hi

Possible issues for tuner empty could be.

1) In tuner config press right button and configuer the tuner.

2) Reflash again and see if it resolves.

3) Tuner may not be seated properly and box will need opening up to check.

4) As said may be power supply, and in my experience if power supply is f**ked but still powering up the box, light at back of box/lcd at front will pulsate as its not getting enough voltage image will still boot up and this might result in showing up " tuner empty ".

5) Tuner could be f**ked.

Thats the order I would check but maybe others might have different ideas.

Regards

Thanks for all the info guys.

Pressing the right button on the tuner config worked for me.

This is what cause my tuner to go AWAL in the first place:
I reflashed a new image and got a CA error when booting.

I then reflashed with the old image via a crossover and it was then that I lost the tuner after it booted.

I figured that this was too much of a coincidence for the tuner have blown at that exact moment.

I took the tuner out and reseated it, but that did not fix the problem.

It was only when I was pressing the right button in the field where is said that there was no tuner found I was able to set up/save a sat.
After that, the field the showed that the tuner being recongnised and I could then do a sat scan.

Hope that helps someone else as I thought mine was dead in the water until I read some of the ideas on this topic.

Thanks again!!

[doa76]

Tuner empty

Hello
After doing a lot, and i mean A LOT with my box , only thing left was to change tuner for new one. My advice to all of you who have this type of issue, change tuner and you will skip a lot of problems ...

[dqsdqsd]

I also have the same issue, I will try some of the solutions provided and come back with results.

[deanrdtsupplies]

tried everything here with no result did notice that the tuner says eardtek on it not alps like ive seen in others.is it possible to get drivers for this model if so where do i install them??

thanks in advance.

UPDATE!!!!!!!!!!!!!!UPDATE!!!!!!!!!!!!!UPDATE
ok opened box took out the sim cleaned it and went back to original image low and behold tuner was back.thought ok not keen on gemini image anyways so reflashed with newnigma loaded my bouquets all ready to go now chuffin,go back into tuner config dam its not there once again.

TUNER A EMPTY NOTHING. so must be a software issue.

[deegee7456]

I got a new 800se last week. On receiving it, set it up with my configuration and all well.

However, couldn't wait to re-flash it with a new image. Did so, and on setting up, tuner was not recognised ???

Re-flashed twice more to no joy. Same problem !

Eventually took box apart and low & behold, the tuner had become loose and was not seated in the box. Also noticed, at the rear, the washer which tightens it up against unit, was quite slack.

This was the last throw of the dice for me and it was successful. Have since read from others, that this is a common occurrence.

Worth a check lads !

[deanrdtsupplies]

having same probs here even when i try a known working tuner in the box gives the same tuner empty nothing in the tuner config.

have anyone resolved this issue and if so how you manage it.

thanks in advance