Tuner A: (empty) nothing. Tuner works in another DM800 but not found on setup. HELP!

[mast]

Hi

Possible issues for tuner empty could be.

1) In tuner config press right button and configuer the tuner.

2) Reflash again and see if it resolves.

3) Tuner may not be seated properly and box will need opening up to check.

4) As said may be power supply, and in my experience if power supply is f**ked but still powering up the box, light at back of box/lcd at front will pulsate as its not getting enough voltage image will still boot up and this might result in showing up " tuner empty ".

5) Tuner could be f**ked.

Thats the order I would check but maybe others might have different ideas.

Regards

[itstheh]

No, not a power cable issue, but a power supply issue, so replacing the power supply unit worked for me. The black box between the wall plug and the jack plug!

[doa76]

Hello andy
It's impossible to do anything you can't se that, tuner.
It's empty. Nothing can't be changed in something that
No exist...

[andy91]

? So. You mean it's a cable Issue

Have you actually gone into the menu.setup/service searching/tuner configuration/ then tried to choose either simple or advanced?

Andy.

[doa76]

? So. You mean it's a cable Issue

[itstheh]

Hi guys, I have used this forum for ages, but never had much to contribute up until now.

I have a DM800HD, and upon returning to my house one day, the wife said the picture froze and the box wasn't working after a reboot.

as I had an old tuner that would glitch on the HD channels, and as the tuner wasn't showing up in the system menu, I purchased a new glitch free tuner from Ebay.

It arrived, I installed it and had exactly the same problem as before, tuner missing. However, I had noticed that the lcd screen on the unit was pulsing, or fading in and out after bootup, so I took the whole thing apart, re-soldered the power sockets joints and some of the tuner ones, put it all back together again, and still had the problem.

As one last ditch effort, I ordered a new PSU unit from Ebay for about ?8, plugged it in, and immediatley noticed that the lcd was no longer pulsing.

As soon as I plugged in the LNB cable, the tuner found stations and started to dceode them. All that waiting and hassle for an ?8 PSU unit.

If you have a Missing tuner issue, I would suggest you try this, as it seems there are quite a lot of us out there with the same issue....

[mast]

Nothing tried to update a drivers buy still no tuner...

Tuner empty, men i think it's over with ut.

Hi

I had this problem on my clone last week after an firmware update I lost the tuner, well tuner empty message and to contact dream multimedia.

You can try 2 things one is reflash with the correct bootloader image you had before perhaps even the image the box came with originally as thats what worked for me.

The other thing to check is maybe open up box and check tuner is seated in properly.

Regards

[doa76]

No respond

Nothing tried to update a drivers buy still no tuner...

Tuner empty, men i think it's over with ut.

[doa76]

Ok, will try this option, ty a lot. Back tomorrow
With result.

[satsmo]

You can install them manually, but easier to use this plugin http://www.digital-kaos.co.uk/forums...-image-205464/ it will have them and much more. Plus you can install direct from the TS panel.

[doa76]

Hm, no actually, i don't really know how to do it, yes it's clone, is it possible to load drivers from extanded usb-stick or directly from blue panel, i rather try everything first befor... oh you know what

Notice: When it worked it was: ALPS BSBE2 ... on it : BSBE2 801A.

Very thankful if there is some tutorial about how to mount patched drivers for tuner ....

[satsmo]

If it's a clone, (I presume it is), have you loaded the patched driver modules for the tuner?

Welcome to the forum.

[doa76]

Clone-tuner problem

Hello, first time here and problem with my dm800 bl82. Same problem, tried to dl and change skin/blue panel. After rebbot dm crashed and could not reboot right way. I tried to flash it and change image to (many of those). After first time flashed it was Tuner empty. Worked fine before, no problem at all. Now he?s dead.

Latest img Nabilo Black Hole (very good) but same problem, what to do, feel like try everything before change tuner, had it at home for only few hours ...

[dugelisa]

i use so many image dm800 clone same like working before reboot everthing but after reboot tuner is emphty same like disable

pls help me

thanks

same problem, tried few images, no luck. Trying to find that cap...

[mikiec]

Thanks for the advice - I've already ordered a replacement ALPS M tuner as the broken one was an L3 which struggled with some of the HD channels.

Is it possible that a broken motor can damage the receiver? I plugged my DM500 into it as well and that's no longer working

I've now taken the motor out of the 'loop' so it can't do any more damage.