Tuner A: (empty) nothing. Tuner works in another DM800 but not found on setup. HELP!

[JaySTROKE]

Hi Southpaw, thanks for your response.

Does that mean I can't return it?

When I contacted the company concerned, they said to return it to them and they would replace it.

Are they telling porkies? Should I just try and fix it myself?

Cheers

[JaySTROKE]

Hi cauliflower69, thanks for the reply.

* sounds like a main PCB issue - Can I fix this, myself?
* Maybe even drys on the tuner input - Can I fix this myself?

Any knowledge you have on this would be very much appreciated.

Cheers.

[southpaw]

just beware if you cant repair yourself
Chinese law means that you can't send a fully assembled product made in China back into China

[cauliflower69]

sounds like a main PCB issue. Maybe even drys on the tuner input ?

[JaySTROKE]

Hi acatech, thanks for the reply. I do have a clone box, 2 of them. I know the tuner works fine in the other box. I have tried various patched images and bootloaders. Would they sort out a driver issue for the tuner?

Can you install tuner drivers on their own? The box boots up fine and goes online, it just won't see the tuner to pick up a signal.

Any ideas?

Cheers

[acatech]

It looks you have clone box and may have wrong drivers for tuner.
Reflash box with patched image. It should help you.

[JaySTROKE]

First time I have posted and still learning the ropes.

Just bought 2 DM800 HD's

I have 1 working fine (even after bricking them both, CA Error!)

The 2nd will not display the Tuner, during setup.

When I go to Service Searching > Tuner Configuration > Choose Tuner > Tuner A: (Empty) > nothing

Now I know the tuner itself is fine as I put it in the 2nd box and it works. I have also tried several variations of BL72 and Images to no avail.

Does anyone know if this is a Software or Hardware issue?

Would appreciate any help you can provide.

It's driving me crazy! and I am reluctant to send it back to China.

Cheers