will a factory re-set get rid of all problems

[footycard steve]

on this image the startbar is open and on the bottom right of the box is the word RUN
www.askdavetaylor.com/0-blog-pics/parallels-windows-xp-mac-os-x.png
type devmgmt.msc into it
and find network adapter see if there is a ! next to it

i have device manager page onscreen now it has + in a box with green icon network adapters next to it,directly under it has - in a box with yellow question mark next to other devices,then yellow question marks with ! merging with it next to multimedia audio controller,pci simple communications controller,video controller (vga compatible).
by the way thanks for keeping patient with me

[Cod3waX]

is the network adapter expanded showing u a ! under it yes?
if so that means ur network card is not installed and u will have to find out what driver is needed and d/load it on the laptop and transfer it via usb to the xp computer

really need a screen shoot or device description or even better the make n model of ur motherboard

if u cant find that out off by hand use siw

download the file to ur usb stick then run it on ur xp machine
then scroll down to HARDWARE and find motherboard and tell use the make n model

[footycard steve]

the network adaptor is just a green square icon no ! directly under it, i can take a photo of the screen and then put it on my website in fact i can take several photos of different things if you let me know what you want me to take.

[Cod3waX]

take 1 of the device manager please

[footycard steve]

i'll take a photo friday morning let me know if photos of any other screens would be helpful and i'll get them taken also providing i can get to the screens.

[footycard steve]

i've uploaded the photo of the screen to my website under heading computer screen at top of the page,clues how to find my website in post #29 my reply to shady.

[Cod3waX]

m8 please copy and paste the direct link to the photo

or uploaded it to here

i also want a screen shoot of ur system properties to do this right click MY COMPUTER the select PROPERTIES

[footycard steve]

i dont know how to do a link,how do i upload the pictures here?

[footycard steve]

one of the screens shows my name with a registration number should i really be making that public?

[Cod3waX]

i dont know how to do a link,how do i upload the pictures here?

i am gonna have to start charging u tuition soon

open up the webpage that has the picture u uploaded to it then at the very top of that page will be a link just like this http ://www.digital-kaos.co.uk/forums/f36/will-factory-re-set-get-rid-all-problems-298722/index3.html#post1737251

so high light the link at the top of the page and copy n paste into here as new message

TEST PICTURE EXAMPLE: http://cards.littleoak.com.au/197879...lbum_cover.jpg

[footycard steve]

see if this works then
footballcards1967
yes that worked i'll upload the other pictures to the website now

[footycard steve]

i've uploaded all the photo's to the website under heading properties photo's 1-6 but i havent added the one with my name and registration but it says
system windows xp,professional,versio2002.
computer intel(r)
pentium(r) 4cpu 1.70 GHz
480mb of ram.

[Cod3waX]

ok rite now we know its not a hardware issue as its correctly installed
can u take a pic of the error message that appears when trying to surf the net
also you need to install new web browsers to eliminate the problem
can u download and install these and see if u get the same error
Download Firefox 17.0 Beta 2 - FileHippo.com
Download Internet Explorer 8.0 XP - FileHippo.com

[footycard steve]

ok rite now we know its not a hardware issue as its correctly installed
can u take a pic of the error message that appears when trying to surf the net
also you need to install new web browsers to eliminate the problem
can u download and install these and see if u get the same error
Download Firefox 17.0 Beta 2 - FileHippo.com
Download Internet Explorer 8.0 XP - FileHippo.com

i transferred them from the usb stick to the computer the same way i did with ccleaner but both failed i.e 8 had the message about not finding an entry point like i mentioned in other relating post and the firefox set has just failed i still have the message on screen it says sorry,firefox cant be installed.this version of firefox requires microsoft windows xp sp2 or newer,i have taken pictures of both screens and i'll put them on my website under headings computer screen and properties photos 1.

[footycard steve]

i thought i would take a picture of the line-char-error message whilst the computer was still on and then another error message box within the main error box appeared,i'll put the pics on the website properties phots 2 & 3.